Marianna Bervicato
Madrid,Spain
Summary
I hold a degree in Tourism Science with a Managerial Focus and have completed an Advanced Course in Social Media Marketing and Digital Engagement. I possess experience in business, management, and marketing. Thanks to my previous work experience, I have developed strong teamwork skills and a goal-oriented mindset. I also bring excellent interpersonal, communication, and organizational abilities.
Overview
6
6
years of professional experience
Work history
Sales & Marketing Intern
The Madrid EDITION
Madrid, Spain
02.2025 - 08.2025
- Content creation for digital platforms to enhance customer experience
- Team collaboration to achieve business objectives
- Problem-solving and handling customer issues
- Cross-departmental cooperation
- Budget and expense monitoring
- Project and program development
- Trend research and analysis for content creation
Sales assistant
Boggi Milano
Madrid, Spain
10.2024 - 05.2025
- Customer service and support
- Teamwork to meet sales goals
- Maintaining workplace cleanliness and order
- Providing high-quality assistance during sales
- Issue resolution and customer incident handling
- Use of IT and sales technology tools
Social media manager
Wellness Outlet
San Marco Evangelista, Provincia di Caserta
12.2023 - 07.2024
- Engaged marketing and communications teams to improve online presence and reach.
- Supported creation of marketing and communications plans.
- Directed internal resources and external agencies to create content marketing communications.
- Supported marketing teams in developing and implementing innovative communications initiatives.
- Improved short- and long-term digital marketing strategies.
- Created email marketing campaigns to enhance customer engagement and solicit feedback.
- Designed and executed marketing and communications campaigns to promote products and services.
Internship Marketing and Communication
ARTECREO SRLS
Marano di Napoli, Naples
09.2023 - 12.2023
- Demonstrated accountability and initiative by proactively identifying and mitigating potential risks.
- Demonstrated critical time management and organisational skills to balance studies alongside paid work.
- Exceeded expectations and demonstrated potential for future success.
- Participated in training and seminars to enhance skills and promote growth.
- Adapted to new situations and learned new skills quickly.
- Wrote and edited articles for company's website.
- Conducted research and analysis to support team with project preparation.
- Collaborated with multidisciplinary teams to deliver projects within formal deadlines.
Sales assistant
Kiko Milano
Marcianise, Caserta
07.2019 - 01.2020
- Setting up and rearranging counters, display spaces, shelves, and display cases according to specifications established by store managers.
- Illustration to the customer of the main characteristics of the products on sale, including through the use of appropriate management information systems.
- Listening to customer needs and proposing the most suitable products according to specific needs and according to appropriate sales and communication techniques.
- Care of sales areas according to procedures for hygiene, cleanliness and tidiness of work environments.
- Listening to customers needs and desires in order to identify and recommend products best suited to them.
Education
Course - Marketing
Escuela De Empresa - Antonio de Nebrija University
Madrid 02/2025 - 07/2025
Master in Social Media Marketing & - Digital Engagement
University of Napoli Federico II
Napoli 03/2023 - 06/2023
Bachelor's degree - Tourism Management Sciences
University of Napoli Federico II
Napoli 09/2018 - 03/2023
High School Diploma - Tourism-technical address
I.S.I.S Gaetano Filangieri
Frattamaggiore (Na) 09/2013 - 06/2018
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Canva, Meta Ads, Google Ads, Mailjet
- Prestashop platform
- CapCut, YouCut
- BirchStreet system
- Marketing analysis and digital strategy planning
Soft Skills
- Team collaboration
- Customer service
- Professional and courteous conduct
- Commercial mindset
- Empathy and interpersonal communication
- Creative and innovative thinking
- Goal-driven and organized
Languages
Italiano
Native language
English
Intermediate (B1)
Spanish
Advanced
Timeline
Sales & Marketing Intern
The Madrid EDITION
02.2025 - 08.2025
Sales assistant
Boggi Milano
10.2024 - 05.2025
Social media manager
Wellness Outlet
12.2023 - 07.2024
Internship Marketing and Communication
ARTECREO SRLS
09.2023 - 12.2023
Sales assistant
Kiko Milano
07.2019 - 01.2020
Course - Marketing
Escuela De Empresa - Antonio de Nebrija University
02/2025 - 07/2025
Master in Social Media Marketing & - Digital Engagement
University of Napoli Federico II
03/2023 - 06/2023
Bachelor's degree - Tourism Management Sciences
University of Napoli Federico II
09/2018 - 03/2023
High School Diploma - Tourism-technical address
I.S.I.S Gaetano Filangieri
09/2013 - 06/2018
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