Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Marianna Arcangeletti

Cantiano

Summary

Good customer service skills with a background as a waitress, showcasing strong professional and communication skills. friendliness, high organization, and excellent problem-solving abilities to providing top-notch service to ensure customer satisfaction.

Overview

10
10
years of professional experience

Work History

Au Pair

AuPair World
06.2021 - Current
  • Work exchange cultural living with a Spanish family
  • Care and assistance of the children
  • Help with housework.
  • Developed bilingual abilities in languages through conversation and activities.
  • Performed multiple other duties as required by parents
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Au Pair

AuPair World
02.2021 - 03.2021
  • Work exchange cultural living with a German family
  • Care and assistance of the children
  • Help with housework
  • Performed multiple other duties as required by parents

Au Pair

AuPair World
07.2018 - 05.2019
  • Work exchange cultural living with a Irish/Filipino family
  • Care and assistance of the children
  • Developed abilities in languages through conversation and activities.
  • Help with light housekeeping duties


Waitress

Restaurante Pamonharia Tradicional
01.2015 - 08.2017
  • Order collection
  • Cleaning and washing dishes
  • Collected payment for food and drinks served
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

Excellence in passenger service and support course -

Qualifica Comissário
01-2024

English Certificate Course For Flight Attendant -

GOAL Inglês
01-2022

Interpreting body language course -

Life Learning
01-2020

Business travel etiquette course -

Life Learning
01-2020

Brazilian Portuguese Language certificate Course -

Life Learning
01-2020

Spanish Language certificate -

Life Learning
01-2020

BLSD First Aid - Cardiopulmonary resuscitation and use of defibrillator

Certificate (non-health)
01-2019

English Certificate as a Foreign Language Level B2 -

Mallow College, Ireland
01-2018

Theoretical And Practical Flight Attendant certificate course -

AHV - Escola De Aviaçaocivil Brazil
01-2017

High school degree - art Of Ceramic

Institute of Art - "I.I.S. G. Mazzatinti" Italy
01-2014

Skills

  • Good communication skills
  • Interpersonal skills
  • Good adaptability skills in multicultural environments
  • teamwork
  • Detail-oriented
  • Empathy
  • Problem-solving
  • Good knowledge of Windows operating system and Microsoft office programs ( Word, PowerPoint, Excel)

Personal Information

  • Date of Birth: 04/02/95
  • Nationality: Italian


Languages

Italian
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Intermediate (B1)

Timeline

Au Pair

AuPair World
06.2021 - Current

Au Pair

AuPair World
02.2021 - 03.2021

Au Pair

AuPair World
07.2018 - 05.2019

Waitress

Restaurante Pamonharia Tradicional
01.2015 - 08.2017

Excellence in passenger service and support course -

Qualifica Comissário

English Certificate Course For Flight Attendant -

GOAL Inglês

Interpreting body language course -

Life Learning

Business travel etiquette course -

Life Learning

Brazilian Portuguese Language certificate Course -

Life Learning

Spanish Language certificate -

Life Learning

BLSD First Aid - Cardiopulmonary resuscitation and use of defibrillator

Certificate (non-health)

English Certificate as a Foreign Language Level B2 -

Mallow College, Ireland

Theoretical And Practical Flight Attendant certificate course -

AHV - Escola De Aviaçaocivil Brazil

High school degree - art Of Ceramic

Institute of Art - "I.I.S. G. Mazzatinti" Italy

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Marianna Arcangeletti