Maria Lucia Lavaroni
Udine
Summary
Proactive Sales Operator eager to support team achieve company's goal through hard work, adaptation and time management skills. Clear understanding of corporate tasks and training in Microsoft Office. Motivated to learn, grow and excel in the Sports Industry.
Overview
3
3
years of professional experience
Work History
Sales Operator
Pukas Surf
11.2019 - Current
- Working with sales team to collaboratively reach targets, and satisfy market demand.
- Stakeholders management through prices, terms of sales, and service agreements negotiations.
- Setting and measuring company-defined sales goals.
- Customer relationships through active communication and problem solutions.
- New business development through ongoing market analysis.
- Training new employees on customer service, company's mission and vision, and organizing strategies.
- Selecting correct products based on customer needs, product specifications, and applicable regulations.
Education
Postgraduate Degree - Sports Management
University of Cape Town
Cape Town, South Africa03.2022
Master of Science - Bank and Financial Management
University of Ljubljana
Ljubljana09.2019
Erasmus -
Aalto University
Helsinki2018
Bachelor of Science - Economics of Financial and Insurance Markets
University of Trieste
Trieste, Italy07.2017
Erasmus -
University of Ljubljana
Ljubljana, Slovenia2017
Skills
- Microsoft Office
- Stata
- Shopify
- Critical Thinking
- Customer Support
- Customer Inquiries
- Productivity Assessments
- Professional Relationships
- Time Management
Languages
English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Croatian
Upper intermediate (B2)
Timeline
Sales Operator
Pukas Surf
11.2019 - Current
Postgraduate Degree - Sports Management
University of Cape Town
Master of Science - Bank and Financial Management
University of Ljubljana
Erasmus -
Aalto University
Bachelor of Science - Economics of Financial and Insurance Markets
University of Trieste
Erasmus -
University of Ljubljana
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