Maria Isabel Núñez Ascanio
Madrid
Summary
A detail-driven professional adept at optimizing corporate services for operational excellence. Skilled in stakeholder management, contract administration, and implementing streamlined workflows to align corporate functions with business goals. Fluent in English and Spanish, with extensive experience in operations management and client relationship development.
Overview
16
16
years of professional experience
Work History
Analyst-Business & Travel Share Services
Citi Bank
01.2023 - 08.2023
- Executed global strategies, enhancing efficiency, and achieving substantial cost savings
- Managed operational risk and controlled KPIs and service metrics
- Led small teams for collaborative service delivery, overseeing archival optimization.
Global Account Administrator
Schweitzer Engineering Laboratories
09.2021 - 12.2022
- Coordinated travel within budget, ensured flawless documentation, and reduced project expenses
- Managed contract administration, logistics, and supported documentation for engineering commissions
- Handled invoicing, reconciled expenses, and ensured financial compliance.
Senior Operation Associate
Panavision
02.2020 - 09.2021
- Managed group and individual travel, focusing on competitive pricing and profitability
- Conducted price rate analysis, optimizing profitability, and provided exceptional customer service.
Operation and Reservation Associate
Viajes Catai
03.2019 - 02.2020
- Provided quotes and reservations for special client requests, optimizing operational efficiency
- Negotiated rates and services, specializing in destinations across the Middle East and Central Asia.
Tour Operator
Kenes Tours
09.2016 - 01.2019
- Coordinated VIP and luxury group travel, including international sports teams for UEFA league
- Managed incentive groups for pharmaceutical and insurance companies
- Orchestrated tours in the Middle East (Jordan, Egypt, Turkey, and Greece) and led Latin Market efforts for Virtuoso luxury travel.
Expat Consultant
Mercanovax
02.2012 - 02.2014
- Collaborated in expatriation management, ensuring smooth transitions for expatriates and families
- Facilitated coordination among various entities including real estate, schools, security companies, and travel services.
Debt Collector
Global Leasing
01.2008 - 02.2010
- Established AR and billing department, achieving a 60% debt recovery within six months
- Managed account verification, tax payments, and contract acquisition
- Contributed significantly to the Human Resources department.
Education
Agile Project Management Scrum / Core Network
01.2023
Supply Chain
01.2021
Master of Arts - Education
Universidad Internacional Iberoamericana
México02.2018
Diplomatura - Human Resources Management
IMF-Business School
Madrid02.2009
Bachelor of Science - Business Administration
Universidad Alejandro De Humboldt
Caracas07.2000
Skills
- Client relationship management
- Multitasking and prioritization
- Effective communication
- Complex problem solving
- Team Development
- Reporting and metrics analysis
- Stakeholder Engagement & Management
- Operations Management & Process Improvement
Languages
Spanish
First Language
English
Proficient (C2)
C2
Portuguese
Elementary (A2)
A2
Timeline
Analyst-Business & Travel Share Services
Citi Bank
01.2023 - 08.2023
Global Account Administrator
Schweitzer Engineering Laboratories
09.2021 - 12.2022
Senior Operation Associate
Panavision
02.2020 - 09.2021
Operation and Reservation Associate
Viajes Catai
03.2019 - 02.2020
Tour Operator
Kenes Tours
09.2016 - 01.2019
Expat Consultant
Mercanovax
02.2012 - 02.2014
Debt Collector
Global Leasing
01.2008 - 02.2010
Agile Project Management Scrum / Core Network
Supply Chain
Master of Arts - Education
Universidad Internacional Iberoamericana
Diplomatura - Human Resources Management
IMF-Business School
Bachelor of Science - Business Administration
Universidad Alejandro De Humboldt
Similar Profiles
Ignacio AbarcaIgnacio Abarca
Infrastructure Solution Architect at Citi BankInfrastructure Solution Architect at Citi Bank
Joseph FuquaJoseph Fuqua
Domestic Escalations at Citi BankDomestic Escalations at Citi Bank
Alexandra LeitchAlexandra Leitch
Privacy Compliance Officer (Contractor) at Citi BankPrivacy Compliance Officer (Contractor) at Citi Bank