Maria Ines Garcia Kollmeyer
Miami
Summary
Dedicated server with expertise in customer service, menu knowledge, and order accuracy. Committed to enhancing dining experiences and optimizing sales through effective promotion of menu items.
Overview
4
4
years of professional experience
Work History
Server
Baoli
Miami Beach
10.2025 - Current
- Provided exceptional customer service to enhance dining experiences.
- Assisted guests with menu selections and special requests.
- Took orders accurately and efficiently using restaurant software.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Delivered food orders promptly and courteously.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Server
Marriott
Miami Beach
06.2024 - Current
- Server at a Mexican restaurant.
- Help with setting up for events.
- Work catering events as well as banqueting events.
- Provided exceptional customer service to enhance dining experiences.
- Stayed informed about daily specials, new menu items, promotions.
Server
Clevelander
Miami Beach
03.2024 - 02.2025
Five Star Hotel Server
Barceló
Madrid
06.2023 - 02.2024
- Delivered food and beverage orders promptly to guest rooms.
- Set up and arranged dining areas for events and functions.
- Quickly cleared tables to maintain customer flow throughout dining area.
- Prepared and mixed beverages according to standard recipes and customer preferences.
- Provided exceptional customer service to enhance dining experiences.
Server
TGI Fridays
Madrid
12.2021 - 01.2023
- Assisted guests with menu selections and special requests.
- Maintained cleanliness and organization of dining areas and utensils.
- Handled cash transactions and processed payments promptly.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional customer service to enhance dining experiences.
Education
High School Diploma -
IES Lope De Vega
Madrid, Spain05-2023
Skills
- Customer service
- POS systems
- Food safety
- Table setting arrangements
- Order accuracy
- Menu knowledge
Languages
English
Proficient (C2)
C2
Spanish
Native
Native
French
Elementary (A2)
A2
Timeline
Server
Baoli
10.2025 - Current
Server
Marriott
06.2024 - Current
Server
Clevelander
03.2024 - 02.2025
Five Star Hotel Server
Barceló
06.2023 - 02.2024
Server
TGI Fridays
12.2021 - 01.2023
High School Diploma -
IES Lope De Vega