Maria Del PilarEL PILAR Abad Casado
Las Rozas
Summary
Proven track record in enhancing team performance and client satisfaction at Atos through expert data analysis and client management. Spearheaded the development of data models and optimization of business operations, demonstrating a keen understanding of business operations and a commitment to fostering professional growth. Skilled in both technical and interpersonal domains, achieving significant improvements without relying on numerical quantification.
Overview
22
22
years of professional experience
Work History
Senior Analyst
Atmira
10.2020 - 12.2021
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Created data models to support decision-making processes.
- Generated ad-hoc reports to evaluate specific business requirements.
- Developed and maintained data warehouses and data marts to support business operations.
Analyst
Atos
10.2006 - 07.2011
- Increased customer satisfaction by analyzing feedback and implementing necessary changes.
- Conducted regular reviews of operations and identified areas for improvement.
- Accounting department of Bankia.
Programmer
Caja De Madrid
08.1999 - 08.2006
- Mentored junior programmers, enhancing their skill sets and fostering professional growth within the team.
- Collaborated with other developers to refine software design and implementation.
- Performed code refactoring and optimization to improve performance.
- Analyzed, reviewed and revised programs to increase operating efficiency.
- Programmer in the insurance department.
Education
Bachelor Of Administrative Studies - Business Administration And Management
University UCM
MadridBachelor Of Business Administration - Economics
University UCM.
Madrid Skills
- Client management
- Client Relationship Management
- Data Analysis
- Performance monitoring
- Knowledge of business operations
Timeline
Senior Analyst
Atmira
10.2020 - 12.2021
Analyst
Atos
10.2006 - 07.2011
Programmer
Caja De Madrid
08.1999 - 08.2006
Bachelor Of Administrative Studies - Business Administration And Management
University UCM
Bachelor Of Business Administration - Economics
University UCM.
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