María Cecilia Guevara Quintero

As part of the Master's program at the University of Málaga:

• Collaborated with colleagues to design interdisciplinary units that connected concepts across multiple subject areas, enriching students'' understanding of complex topics.
• Increased overall classroom participation by fostering a positive, inclusive learning environment for diverse learners.
• Incorporated project-based learning into the curriculum to allow students to explore real-world problems .

• Developed and delivered lessons for business professionals, focusing on industry-specific vocabulary, negotiation skills, and effective communication strategies.
• Assessed and tracked progress using personalized feedback and adaptive teaching methods, ensuring measurable improvements in fluency and confidence.
• Organized and led workshops and seminars on advanced business communication topics, including presentations, report writing, and intercultural workplace dynamics.

• Managed day-to-day administrative operations, including scheduling, correspondence, and maintaining organized records.
• Prepared and filed tax forms and reports in compliance with regulatory requirements, ensuring accuracy and timely submission.
• Monitored and maintained financial records, including invoices, expense reports, and payroll documentation.

• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
• Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.

• Designed curriculum to enhance communication skills for professional settings.
• Improved language proficiency by delivering tailored lessons to meet business needs.