Summary
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
Generic

María Rodríguez Bonilla

Valencia

Summary

Experienced professional in criminology, eager to expand knowledge and contribute to the industry. Background in laboratory work, customer service, and the service sector, with a diverse skill set that excels in various roles. Known for multitasking in fast-paced environments. Thrives in work settings that prioritize commitment and teamwork. Proactive, determined, and enthusiastic, driving success. Strong office skills and dedicated to continuous professional growth and development.

Work History

Telesales Agent

Outcomm Marketing
  • I managed and processed the subsidy processes of the clients via telephone

Telephone Operator

Marktel
  • Effective resolution of queries and complaints in customer service via telephone in a call center environment

Staff

ABC Personal
  • Management of teams in the entry and exit of personnel.
  • I coordinated a large team of workers in order to provide the right services to clients

Supermarket Employee

Carrefour
  • Cash flow management and payment processing in high-pressure environments, financial transactions, and inventory control.
  • Customer service management, problem solving and complaint handling.

Membership Recruiter

Save the Children
  • Collaborated with marketing team to create compelling promotional materials for prospective members.
  • Spearheaded volunteer recruitment initiatives, creating a robust pool of committed individuals who supported organizational goals.
  • Conducted thorough research on industry trends to identify target demographics and develop targeted recruitment strategies.
  • Facilitated open communication between organization leadership and members through regular updates on news, events, and opportunities.

Education

Criminology

Universidad De Valencia
Valencia, Spain

Skills

  • Goal oriented
  • Target achievement
  • Objection handling
  • Sales strategies
  • Active listening
  • Customer service

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Additional Information

I have a driving license and a food handler's license.

Languages

Spanish
Bilingual or Proficient (C2)
Catalan
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Telesales Agent

Outcomm Marketing

Telephone Operator

Marktel

Staff

ABC Personal

Supermarket Employee

Carrefour

Membership Recruiter

Save the Children

Criminology

Universidad De Valencia

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María Rodríguez Bonilla