Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Affiliations
Timeline
Generic
Maria Eugénia Faria
Open To Work

Maria Eugénia Faria

braga

Summary

Multilingual professional with a strong service orientation, experienced in dynamic customer service environments. Excels in fostering positive guest experiences through effective communication and problem-solving skills, ensuring efficient management of needs from arrival to departure.

Overview

3
3
years of professional experience

Work History

Customer Service

IKEA Braga Restaurant
Braga
01.2025 - Current
  • Delivered customer service at IKEA Braga restaurant, enhancing guest experience.
  • Assisted customers and resolved inquiries, contributing to customer satisfaction.
  • Cash handling and payment processing.
  • Coordinated tasks with various departments, streamlining operations.

Childcare Provider

Private
Braga Amares
08.2023 - 09.2023
  • Delivered attentive care for a young child, prioritizing safety and well-being while managing daily routines.
  • Developed strong multitasking, time management, and problem-solving skills while balancing child care and household duties.
  • Collaborated with parents to coordinate schedules, aligning childcare activities with household expectations.
  • Maintained cleanliness and organization of the household by managing laundry, tidying, and cleaning tasks.

Customer Service

Sportswear Store
  • Guided customers in selecting products and services to enhance satisfaction.
  • Maintained store organization to create a welcoming shopping environment.
  • Replenished product inventory on shelves, ensuring consistent availability for customers.

Support Assistant

  • Facilitated effective communication and organized front desk operations while assisting customers.
  • Supported patient care and organized treatment rooms to ensure efficient operations.
  • Collaborated with professional team to streamline clinic tasks.

Education

High School Diploma -

Escola Secundária De Amares
Ferreiros, Amares
01-2023

Skills

  • Customer service
  • Professional customer service
  • Problem resolution
  • Communication skills
  • Multilingual communication
  • Task management
  • Cash handling
  • Attention to detail
  • Multitasking capabilities
  • Teamwork
  • Adaptability to dynamic environments
  • Problem-solving approach
  • Health information management

Languages

English
Proficient (C2)
C2
Spanish
Upper Intermediate (B2)
B2
Portuguese
Native
Native

Work Preference

Job Search Status

Open to work

Work Type

Part Time

Location Preference

On-SiteRemoteHybrid

Salary Range

$45000/yr - $200000/yr

Affiliations

Volunteer- Camara Municipal de Amares

Timeline

Customer Service

IKEA Braga Restaurant
01.2025 - Current

Childcare Provider

Private
08.2023 - 09.2023

Support Assistant

Customer Service

Sportswear Store

High School Diploma -

Escola Secundária De Amares
Maria Eugénia Faria