Maria Charbonneau
Palma De Mallorca
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Waitress
La Vila Hotel
07.2023 - 10.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Salesgirl
Ca'l Tío Ice Cream Shop
06.2022 - 11.2022
- Reccomending flavours to costumers .
- Making sure my work area is clean .
- Controlling the money in the cash register .
- Making drinks for customers .
Belmond La Residencia
Pool Waitress
06.2021 - 09.2021
- Set up banquet tables and chairs based on event requirements.
- Provided friendly, courteous service to create memorable moments for guests.
- Carried out professional service, retaining polite and friendly approach at all times.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Xelini Tapas
Assistant Waitress
12.2018 - 03.2019
- Followed directions from lead Waitress to deliver exceptional guest service.
- Kept workstation organized and stocked to better accommodate lead waitress and other staff.
- Maintained pleasant interaction with guests to provide high levels of customer satisfaction.
- Inspected quality of products when needed to avoid customer dissatisfaction.
Education
Associate of Arts - Baccalaureate of Letter
Ies Guillem Colom Casasnovas
Sòller, Balearic Island 06.2022
High School Diploma -
Ies Guillem Colom Casasnovas
Sòller , Balearic Island06.2018
Skills
- Ambitious
- Determined
- Tenacious
- Hard-worker
- Good with people from many walks of life
- Able to put people at ease
- Creative
- Able to learn new skills and step up new challenges
Languages
French
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Catalan
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Waitress
La Vila Hotel
07.2023 - 10.2023
Salesgirl
Ca'l Tío Ice Cream Shop
06.2022 - 11.2022
Belmond La Residencia
Pool Waitress
06.2021 - 09.2021
Xelini Tapas
Assistant Waitress
12.2018 - 03.2019
Associate of Arts - Baccalaureate of Letter
Ies Guillem Colom Casasnovas
High School Diploma -
Ies Guillem Colom Casasnovas
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