Maria Becker
Palma
Summary
Dynamic professional, excelling in client relationship management and problem-solving. Recognized for enhancing client satisfaction through tailored strategies and effective communication. Detail-oriented and discreet, adept at managing sensitive information while ensuring timely project delivery and maintaining strong professional relationships.
Overview
5
5
years of professional experience
Work History
Freelance Consultant | Language & Quality Support
Under NDA
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Personal Assistant (maternity Cover)
Private Employers
11.2024 - 05.2025
- Supported daily administrative operations by managing calendars and scheduling appointments.
- Coordinated travel arrangements, including bookings and itinerary management for executives.
- Maintained filing systems and organized documents to ensure easy access to information.
- Used discretion when handling confidential information.
- Helped clients to maintain independence and quality of life.
Account Manager
SoftConstruct
02.2023 - 05.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Developed tailored account strategies to meet client needs
- Coordinated cross-functional teams to deliver project objectives
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
International Travel Operations Consultant
Under NDA
07.2020 - 12.2022
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Maintained confidentiality, handled sensitive information with discretion and integrity.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Facilitated transportation to and from appointments.
Education
Bachelor of Arts - Political Science, Spanish Literature And Culture
Universität Rostock
Rostock, Germany07-2013
Skills
- Problem-solving
- Attention to detail
- Time management
- Client relationships
- Strong communication skills
- Discretion and confidentiality
- Professional and mature
Languages
German
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Dutch
Upper intermediate (B2)
Swedish
Elementary (A2)
Timeline
Personal Assistant (maternity Cover)
Private Employers
11.2024 - 05.2025
Freelance Consultant | Language & Quality Support
Under NDA
08.2024 - Current
Account Manager
SoftConstruct
02.2023 - 05.2024
International Travel Operations Consultant
Under NDA
07.2020 - 12.2022
Bachelor of Arts - Political Science, Spanish Literature And Culture
Universität Rostock