Margit Anna Koekeny
Playa de las Americas,Santa Cruz de Tenerife
Summary
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. Friendly and service-focused, equipped with strong communication skills and knack for problem-solving. Demonstrates excellent teamwork and customer service abilities, ensuring positive dining experience. Ready to bring energy and dedication waitress or seller role.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Manager responsible for operation
Canaan in Tenerife S.L.
Los Menores, Santa Cruz de Tenerife
12.2023 - 10.2024
- Managed team dynamics by implementing conflict resolution strategies.
- Developed accurate sales forecasts for improved strategic planning.
- Facilitated staff training, resulting in better customer service.
- Boosted department efficiency by streamlining operational processes.
- Smooth service for guests, breakfast, procurement of raw materials
- Management of reservations and price offers
- Supervised project timelines for timely completion.
- Making breakfast for 25-30 people
- Management of reservations
- Preparation of price offers
- Check-in, check out
Financial Assistant
Viasale Travel
Playa de las Americas, Santa Cruz de Tenerife
04.2023 - 06.2023
- Streamlined invoice processing for improved efficiency.
- Achieved timely financial reports with rigorous deadline management.
- Prepared bank deposits, checking and correcting any errors.
- Compiled and analysed financial data to facilitate strategic decision-making.
Primary School English teacher
Helvécia -Ballószög Primary Grammar School
Ballószög, Hungary
09.2021 - 03.2023
- Increased pupils' interest in literature by implementing interactive reading sessions.
- Assisted children with special needs to improve their reading and writing skills.
- Developed strong rapport with students for fostering a healthy learning environment.
- Applied differentiated teaching methods to meet varied student needs.
Primery School English teacher
Kecskeméti Corvin Mátyás Általános Iskola
Kecskemét
09.2017 - 09.2021
- Assisted children with special needs to improve their reading and writing skills.
- Increased pupils' interest in literature by implementing interactive reading sessions.
- Assisted children with special needs to improve their reading and writing skills.
- Developed strong rapport with students for fostering a healthy learning environment.
- Applied differentiated teaching methods to meet varied student needs.
Seller
CCC Hungary Shoes Kft.
Kecskemét, Hungary
11.2015 - 08.2017
- Increased sales by building strong relationships with customers.
- Improved customer satisfaction for enhanced business reputation.
- Boosted brand visibility through effective merchandising techniques.
- Managed stock control to ensure product availability.
- Maintained clean, organised shop floor for optimal shopping experience.
- Helped customers make product and service selections among range of options.
- Counted change correctly and issued customer receipts.
Real estate assistant
Stopingatlaninvest Kft.
Kecskemét, Hungary
01.2012 - 01.2016
- Updated online listings with photos, floorplans and property specifics.
- Kept customer databases updated with relevant property requirements and contact details.
- Prepared listing materials to advertise and promote online and gain leads.
- Coordinated estate agent diaries for listing enquiries and property viewings.
- Scheduled meetings to discuss updates of rentals and sales.
- Coordinated sales through communication with buyers, sellers and solicitors.
Managing director
Digital-Office Kft.
Kecskemét, Hungary
01.2004 - 01.2010
- Handled customer complaints professionally, resulted in repeat business from satisfied customers.
- Trained new staff to improve service delivery.
- Ensured timely deliveries for customer satisfaction.
- Managed shop finances, achieved reduced overheads.
Education
merchant-store manager -
Engineering Science Association Exam Center
Hungary /2003 - /2003
English teacher for Primary School -
Teacher Training Collage
Kecskemét /1991 - /1995
Kindergartner -
Teacher Training Collage
Kecskemét /1994 - /1995
Russian-English major
Bányai Júlia Secondary Grammar School
Kecskemét/ Hungary /1986 - /1991
Skills
- Customer relationship management
- Positive attitude
- Loyality
- Public relations
- Customer service excellence
- Sales targets setting
- Communicative
- Calm under pressure
- Problem-solving
- Reservation management
- Payment Processing
- Gluten-Free alternatives understanding
Languages
Hungarian
Native
English
Upper intermediate
Spanish
Elementary (A2)
Affiliations
- Dancing Salsa, Bachata
- Travelling
- Listening music
Certification
-Refreshing Sole Massage, Modul of the Swedish massage course in organization of ATMA 2005 Educational Ltd. AM0338/2012 (IMA Registry Number)
-Merchant-Store manager, Serial number:320417 (353/2003)
-Cosmetician, Serial number:528944 (125/138/2013)
-Manicurist and nail builder, Serial number:118788 (86132/11/2014)
Timeline
Manager responsible for operation
Canaan in Tenerife S.L.
12.2023 - 10.2024
Financial Assistant
Viasale Travel
04.2023 - 06.2023
Primary School English teacher
Helvécia -Ballószög Primary Grammar School
09.2021 - 03.2023
Primery School English teacher
Kecskeméti Corvin Mátyás Általános Iskola
09.2017 - 09.2021
Seller
CCC Hungary Shoes Kft.
11.2015 - 08.2017
Real estate assistant
Stopingatlaninvest Kft.
01.2012 - 01.2016
Managing director
Digital-Office Kft.
01.2004 - 01.2010
merchant-store manager -
Engineering Science Association Exam Center
/2003 - /2003
English teacher for Primary School -
Teacher Training Collage
/1991 - /1995
Kindergartner -
Teacher Training Collage
/1994 - /1995
Russian-English major
Bányai Júlia Secondary Grammar School
/1986 - /1991
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