Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Affiliations
Timeline
Generic
Marge Mäe

Marge Mäe

Summary

After nearly 20 years of leadership experience, I am now open to new challenges that allow me to grow and contribute in new ways.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Team Lead and Value Chain Driver

Nordea Bank Abp Estonia Branch
Tallinn
08.2018 - 08.2024

Delivering financial performance, i.e. Implementing the operational plans, ensuring a clear line of sight, cascading targets, and setting concrete objectives at the right level.
Delivering functional performance, i.e. translating operational plans, implementing improvements of processes and systems, ensuring products, services and delivery chains that meet customer needs and are compliant with regulations and policies.
Delivering on Great Leadership, by engaging and motivating people within area of responsibility to reach out for Nordea vision and creating the right team to make it happen i.e. select, delegate, follow up, assess, coach and develop direct reports.

Sales Director

Europharmacy OÜ
Tallinn
10.2017 - 04.2018

Management of sales and marketing department.

HR Specialist

Elisa Estonia AS
Tallinn
06.2017 - 10.2017

Collaboration with managers, identifying, attracting, interviewing, selecting and hiring employees

Reginal Manager

Elisa Estonia AS
Tallinn
07.2015 - 02.2017

Managing and developing the regional staff. Increasing sales and improving the level of service. Organizing the work of the regional offices.

Sales Manager

AS If P&C Insurance
Tallinn
10.2012 - 11.2014

Organizing and coordinating the work of the sales team. Managing, planning, analyzing sales activities, ensuring the fulfillment of sales tasks, and meeting and developing sales and service quality requirements. Participating in the selection of sales staff (group work and interviews).

Branch Manager

AS Danske Bank Estonia Branch
Tallinn
05.2004 - 06.2009

Ensuring the teams sales activity, customer service that exceeds expectations in the office, the efficient operation of the office. Organizing employee trainings, preparing and conducting internal trainings for new teller groups. Participating in personnel selection, participating in the creation of sales and service strategies, and work procedures. Ensuring compliance with cash operations and security requirements.

Education

Bachelor - Business

Tallinn University of Technology
01-2015

Vocational Education - Secretary-Accountant

Tallinn School of Economics
01-1998

Skills

  • Team building
  • Process improvement
  • Performance monitoring
  • Coaching and mentoring
  • Performance improvement
  • Production monitoring
  • Resource allocation
  • Strategic planning
  • Human resources management
  • Employee engagement
  • Workflow management
  • Change management
  • Stakeholder management
  • Leading team meetings
  • Work Planning and Prioritization
  • Team assessment

Certification

Advanced Certificate in Anti Money Laundering

International Compliance Association, 2020

Languages

Estonian
First Language
English
Upper Intermediate (B2)
B2
Russian
Elementary (A2)
A2
German
Beginner
A1
Spanish
Beginner
A1

Affiliations

  • Phoenix International School PTA Committee member
  • Verdemar III Urbanization Committe member

Timeline

Team Lead and Value Chain Driver

Nordea Bank Abp Estonia Branch
08.2018 - 08.2024

Sales Director

Europharmacy OÜ
10.2017 - 04.2018

HR Specialist

Elisa Estonia AS
06.2017 - 10.2017

Reginal Manager

Elisa Estonia AS
07.2015 - 02.2017

Sales Manager

AS If P&C Insurance
10.2012 - 11.2014

Branch Manager

AS Danske Bank Estonia Branch
05.2004 - 06.2009

Bachelor - Business

Tallinn University of Technology

Vocational Education - Secretary-Accountant

Tallinn School of Economics
Marge Mäe