Marcos Arturo Ramirez Gundelach
Summary
Seasoned manager with 10+ years of experience managing cross-functional teams and a proven track record of success leading teams to deliver innovative solutions and optimize digital strategies. Proven expertise in leading high impact growth projects, managing multiple and senior stakeholders, project management and scaling businesses. Skilled launching products, features and businesses across a variety of sectors. Has built and led various high performing teams in different companies. In-depth knowledge of go-to-market strategy, product development, operations optimization, supply chain management, project management and e-commerce
Overview
12
12
years of professional experience
Work History
Sabbatical
Independent
01.2023 - 12.2023
- Launched a B2B SaaS technology business, raising money from investors to validate the business model, develop the business strategy, define go-to-market strategy, develop product roadmap and define operating model & sales strategy
- Drove product development with a strong focus on developing alliances with industry players and associations
- Built relationships with 200+ VCs, incubators and accelerators and 50+ startups to discuss and validate business models
- Supported global VC firm Antler (1000+ investments, 27 cities across 6 continents) to set up their operations in Iberia
- Launched and grew two own ecommerce brands in the consumer goods industry (US$1MM annualized revenues), defining growth strategy, operational model and customer experience approach
- Advised crossborder and ecommerce agencies (specifically 15 of their largest brands) on their online growth strategy.
Co-founder & COO
factory14
10.2020 - 10.2022
- Launched an ecommerce brands aggregator operating globally (US$200m in financing raised from top tier investors)
- Acquired and fully integrated 12 ecommerce brands, totaling US$40MM in revenues and US$8MM in EBITDA
- Built, led and defined product launches and automation mechanisms for the Strategic Projects, Brand Management/Business Development, Expansion & Growth, Procurement, Logistics, Inventory, HR, Technology, Analytics and Customer Service teams (80+ ppl)
- Led the expansion of the brands across 4 continents, multiple channels and new product launches
- Defined and executed the operating model & sales strategy
- Implemented standard operating procedures, reporting and analytics mechanisms, and defined growth plans, business objectives and redefined the sales team structure, leading to recovering the growth of the brands
- Led the organization to achieve an eNPS of 76.19 – Operations org with an eNPS of 94.73 (Amazon’s is 18, Google’s is 40).
Senior Program and Product Manager
Amazon
01.2018 - 09.2020
- Managed Amazon’s Supply Chain Dropship program for Italy and Spain, developing and implementing countries’ growth, operational and profitability strategies, growing the program by 6x in only 24 months
- Increased penetration of and grew the Dropship Program by working with strategic vendors and driving strategic discussions with Category Leaders and Senior Leadership
- Led cross-functional teams to improve vendors’ performance, reduce delivery times and improve customer experience, growing the program Fast Track warehouses by 10x in 8 months across EU5
- Led internal operations teams to fix system problems impacting sales conversion rates, bringing back US$35MM of sales.
Senior Operations Manager
General Cable Corp (Prysmian Group)
07.2014 - 09.2016
- Managed 150+ operators and assisted the Plant Manager and VP of Operations in operational efficiency projects
- Project Leader, spearheaded the implementation of new manufacturing cells focused on Lean Manufacturing principles
- Developed and implemented cost saving strategies and executed process improvement projects
- Certified as Lean Technician under the Lean Six Sigma program (Green Belt training received).
Consultant
Andes Group
08.2011 - 10.2013
- Led client-teams to revise and define 5-year corporate strategy in different industries to secure clients’ leading positions
- Identified growth opportunities for a financial retailer by optimizing the operational model (+US$1.8M/yr in net income)
- Created valuation models and investment books for companies in different industries, including the merger of two Colombian banks, the acquisition of a food products company and the merger of a leading agro exporter
- Identified, quantified, and prioritized sales synergies of US$7.4MM for a medical supplies manufacturer.
Education
MBA - Business Administration and Management
INSEAD MBA Class of December 2017
Singapore / France12.2017
Bachelor of Science - Industrial Engineering
Pontificia Universidad Católica De Chile
Santiago, ChILE03-2011
Skills
- Strategic Planning
- P&L Management
- Business Development
- Operations Management
- Supply Chain Management
- Stakeholder Alignment
- Business Planning
- Innovation Management
- Project Management
- Start-Up Operations
- Team Leadership
Languages
- Spanish (Native)
- English (Fluent)
- Portuguese (Practical)
- Italian (Practical)
- German (Basic)
Hobbies and Interests
- Cooking: Courses taken in Italy, Thailand, and USA
- Sports: Trekking (Torres del Paine, Patagonia treks (110km), La Paloma Glacier (3,500 mts)), Squash
EducAfrica Foundation. Co-founder and Board Member
Actively supporting two Community Based Schools in Kenya and one in South Africa, totaling 970+ students
- Engaged 185 sponsors for individual scholarships totaling US$60k per year and raised US$500k for infrastructure projects
Timeline
Sabbatical
Independent
01.2023 - 12.2023
Co-founder & COO
factory14
10.2020 - 10.2022
Senior Program and Product Manager
Amazon
01.2018 - 09.2020
Senior Operations Manager
General Cable Corp (Prysmian Group)
07.2014 - 09.2016
Consultant
Andes Group
08.2011 - 10.2013
MBA - Business Administration and Management
INSEAD MBA Class of December 2017
Bachelor of Science - Industrial Engineering
Pontificia Universidad Católica De Chile
Similar Profiles
Francesca DeianaFrancesca Deiana
English Teacher at IndependentEnglish Teacher at Independent
Imad QureshiImad Qureshi
Private Tutor at IndependentPrivate Tutor at Independent
Brittney EarneyBrittney Earney
House Cleaner at independentHouse Cleaner at independent