Marcos Toribio McGauley
Summary
Enthusiastic Key Account Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the sales funnel and customer service. Motivated to learn, grow and excel.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Key Account & Project Manager (Freelance)
Navispace GmbH
Munich
08.2022 - Current
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Partner lead management for UEFA and MEDICA.
- Presented a professional image consistent with the company's brand values.
- Organize healthcare-related events such as MEDICA CONNECTED HEALTHCARE FORUM, MEDICA SPORTS HUB and MEDICA MEDICINE + SPORTS CONFERENCE.
Key Account Manager
nubedian GmbH
Karlsruhe
07.2020 - 10.2021
- Pitched ideas for business development to executive team and gave in-depth presentations to clients using effective public and online speaking skills.
- Held weekly meetings with director to identify techniques to overcome sales obstacles.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
Sabbatical
Worldtrip
Asia, South East Asia and Australia
10.2019 - 03.2020
Selfemployed
M&S Ecom International SCP
Maspalomas
02.2019 - 03.2020
- Planning, creating and managing dropshipping websites.
Show Performer
Feel Good Fusion SL
Palma de Mallorca
06.2019 - 09.2019
- Show performances in the touristic sector (seasonal work).
Customer Service Manager
Vice Sporting Goods GmbH
Munich
03.2016 - 05.2019
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Followed through with client requests to resolve problems.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Business Developer (Freelancer)
Wearable Technologies AG
Munich
10.2015 - 03.2017
- Responsible for the acquisition of sponsors and participants for all international conferences and general events (USA, Europe, Asia and Australia).
Project and Event Manager
Navispace AG
Munich
02.2015 - 09.2015
- Reined in project costs while meeting key milestones.
- Developed and initiated projects, managed costs, and monitored performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Sabbatical
Worldtrip
Thailand and Australia
09.2014 - 01.2015
Show Performer
Feel Good Fusion
Palma de Mallorca
05.2014 - 09.2014
- Show performances in the touristic sector (seasonal work).
Expediter
Citius Express GmbH
Stuttgart
09.2013 - 04.2014
- Received and assessed materials shipments, evaluating deliveries for quality and checking against invoice.
- Maintained responsibility for customer issues and provided end-to-end resolution using available resources.
Education
MBA - M.B.A. And Digital Marketing
ThePowerMBA
Online01.2022
Diploma - Event Manager
IST-Institutq
Düsseldorf, Germany 07.2015
Bachelor of Arts - Tourism Management And Economics
Heilbronn University
Heilbronn, Germany03.2013
Skills
- MS Office
- Key Account Management
- Sales
- CRM
- Personable and friendly communications
- Multilingual
Languages
German
Advanced
C1
English
Advanced
C1
Spanish
Bilingual or Proficient (C2)
Timeline
Key Account & Project Manager (Freelance)
Navispace GmbH
08.2022 - Current
Key Account Manager
nubedian GmbH
07.2020 - 10.2021
Sabbatical
Worldtrip
10.2019 - 03.2020
Show Performer
Feel Good Fusion SL
06.2019 - 09.2019
Selfemployed
M&S Ecom International SCP
02.2019 - 03.2020
Customer Service Manager
Vice Sporting Goods GmbH
03.2016 - 05.2019
Business Developer (Freelancer)
Wearable Technologies AG
10.2015 - 03.2017
Project and Event Manager
Navispace AG
02.2015 - 09.2015
Sabbatical
Worldtrip
09.2014 - 01.2015
Show Performer
Feel Good Fusion
05.2014 - 09.2014
Expediter
Citius Express GmbH
09.2013 - 04.2014
MBA - M.B.A. And Digital Marketing
ThePowerMBA
Diploma - Event Manager
IST-Institutq
Bachelor of Arts - Tourism Management And Economics
Heilbronn University
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