Marcos Quesada Carrascosa
Sliema
Summary
Energetic instructor and customer service / animator dedicated to entertain
people of all ages and boost their individual potential. Able to lead a group
and get the best group behaviour with a positive and active mindset.
Analytical and prepared to build relationships and make good decisions.
Excellent Sports ( Basketball, Tennis, Paddle , Soccer, NFL and Motor
Sports) Casino, Blackjack and Poker knowledge ready to make my first step
into the Gaming industry.
Overview
4
4
years of professional experience
Work History
Customer service / Animator
Popeye Village
Mellieha
06.2022 - Current
- Greeting all customers to make them their visit an unforgettable experience
- Able to Act and Perform - has to stay in Character at all times playing mainly Popeye role as also others as required
- Energetic and enjoy to interact with people interpreting my character and providing any information required
- Escort groups of tourists around the site, giving information about the history, purpose and activities of the site. Accompanying groups on day tours around the site answering questions and suggesting different activities
- Proactively promote to visit the site to potential clients
- This role require a high level of English to interact with people coming around the world
Basketball Coach - PT 10 Hours a Week
Jaén Club Baloncesto, Jaen Club
Jaen
09.2021 - 06.2022
- I’m the assistant coach in the male U16 A team in Jaen Cb (Spain)
- Organizing training sessions
- Giving practical advice
- Playing strategies
- Giving feedback
- Identifying player strengths and weaknesses
- Analysing opponent's strategy
- Understanding of courtside safety.
Basketball Coach- PT 10 Hours a Week
High School Santa Teresa
Jaen
09.2021 - 06.2022
- I’m currently the coach of the female U14 team with the below responsibilities
- Organizing training sessions
- Giving practical advice
- Teaching of basketball game and court rules
- Playing strategies
- Giving feedback
- Identifying individual player strengths and weaknesses
- Understanding of courtside safety.
Customer Service Assistant - PT 20 Hours a week
CYC Xauen
Jaen
01.2020 - 05.2022
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Kept contacts organized with CRM system to maintain readiness for future mailings.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Coordinated with sale executives appointments to show marketed properties.
Education
High School Diploma - TECHNICIAN
High School Socio Sport
JaenSkills
- Calm and Professional Under Pressure
- Administrative Support
- Customer Service and Assistance
- Sport and Games Rules
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Intermediate (B1)
Timeline
Customer service / Animator
Popeye Village
06.2022 - Current
Basketball Coach - PT 10 Hours a Week
Jaén Club Baloncesto, Jaen Club
09.2021 - 06.2022
Basketball Coach- PT 10 Hours a Week
High School Santa Teresa
09.2021 - 06.2022
Customer Service Assistant - PT 20 Hours a week
CYC Xauen
01.2020 - 05.2022
High School Diploma - TECHNICIAN
High School Socio Sport
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