MARCOS LÓPEZ REYES
Dublin 9
Summary
Experienced in team collaboration and leadership, with a proven track record in managing groups and projects efficiently. Skilled in fostering productive team environments and driving project success through strategic planning and execution.
Overview
7
7
years of professional experience
Work history
Front office receptionist
BOC Hostels
Palma de Mallorca
2023.04 - 2025.11
- Oversaw front desk operations at leading hostel chain in Palma de Mallorca.
- Optimise customer service operations and manage back office tasks effectively.
- Coordinate and organise cultural events and activities to foster community engagement and enrich cultural experience within establishment.
- Handled telephone communications and supported appointment scheduling.
House Keeper
Trump International Golf Links and Hotel
Doonbeg
2022.04 - 2023.01
- Supervised cleaning operations in five-star hotel to ensure exceptional standards of service.
- Coordinated training programmes for cleaning teams to uphold exceptional hygiene and presentation standards.
- Oversaw compliance with quality and safety protocols to ensure operational standards.
Sales Assistant
Primark Gran Vía
Madrid
2018.12 - 2022.01
- Assist clients in-store to enhance shopping experience and satisfaction.
- Manage and maintain updated inventory records.
Education
Diploma of Higher Education -
CEV Sound and Visuals School
MadridSkills
- Telephonic support
- Reception area supervision
- Event organization
- Reservation management
LANGUAGES
English
Proficient (C2)
Spanish
Native
Timeline
Front office receptionist
BOC Hostels
2023.04 - 2025.11
House Keeper
Trump International Golf Links and Hotel
2022.04 - 2023.01
Sales Assistant
Primark Gran Vía
2018.12 - 2022.01
Diploma of Higher Education -
CEV Sound and Visuals School