Marcela Avram
Summary
Personable and energetic, committed to delivering excellence in all facets of customer service. Organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Receptionist
Plaza Aroco 2017 S.L.
03.2022 - Current
- Provides assistance in office tasks as indicated by management
- Maintenance, registration and supervision of databases and the different reservation channels
- Responsive, professional and effective customer service, including incidents and complaints.
Technical in international business
Chamber of Commerce of Cantabria
02.2021 - 06.2021
- Consultations and resolutions on international trade and intellectual property
- Collaborate in the management of different commercial missions and visits to fairs
- Preparation of documentation for export operations and dissemination activities.
Administrative
Accenture
07.2017 - 03.2019
- Timely processing of incidents taking into account their urgency
- Support in claims related to the services and products offered
- Value solutions based on the needs of each client.
Education
Skills
Conflict Resolution
Team Collaboration
Attention to Detail
Customer Service
Administrative Support
Customer/Client relations
Personal Information
- Date of Birth: 04/04/1994
- Gender: Female
Languages
Spanish
English
Romanian
Timeline
Receptionist
Plaza Aroco 2017 S.L.
03.2022 - Current
Technical in international business
Chamber of Commerce of Cantabria
02.2021 - 06.2021
Administrative
Accenture
07.2017 - 03.2019
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