Marc Rodríguez García

Led development and implementation of main company chatbot, focusing on conversational architecture and external system integration.

• Designed and implemented conversational agents using Dialogflow CX integrated with Node.js backends.
• Developed webhook services in Node.js to handle conversational logic and external API integrations.
• Defined and managed deployment infrastructure with WhatsApp Cloud API to ensure secure, efficient communication.
• Configured environments, automated deployments, managed webhooks, and conducted continuous performance monitoring.
• Established infrastructure enabled integration of new services via messaging channel, expanding platform capabilities.
• Designed user-centric solutions to improve user experience and streamline automated support processes.
• Developed interactive dashboards for chatbot monitoring, enabling analysis of functionality and key metrics.
• Enabled incident detection and data-driven decision-making through comprehensive dashboard insights.

Engineered AI-driven conversational agents to enhance user engagement and interaction.

• Executed system integration and designed database architecture, ensuring secure and efficient software delivery.
• Managed cloud infrastructure to optimize operational efficiency in digital ecosystems.
• Collaborated with startups and real estate teams to design scalable systems, including web applications and APIs.
• Provided strategic consulting for digital transformation initiatives in real estate platforms.
• Focused on full-stack development automation and artificial intelligence to improve business processes.
• Specialized in backend development using Python, FastAPI, PostgreSQL, and Supabase.
• Developed and implemented custom digital solutions for various companies since 2017.
• Built chatbot backends using Node.js and integrated Dialogflow for intent recognition and conversational flows.