Marc Alamillo Juan
Summary
Dedicated waiter focusing on operational success through efficient order management and outstanding customer service. Great communication skills with commitment to teamwork. Focus on positive dining experiences.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Vucática Restaurant
Lleida
02.2024 - 10.2024
- Welcomed guests and distributed menus.
- Guided guests in choosing food and beverages.
- Handled customer requests for meals and beverages through POS system.
- Gathered guest feedback on food quality.
- Ensured server areas were well-equipped through all shifts.
- Developed up-selling techniques to increase sales.
- Performed opening and closing duties.
Restaurant Waiter
Beach Club (Zel Hotels Rafa Nadal by Meliá)
Magalluf
06.2023 - 09.2023
- Guided customers in selecting food and beverages.
- Anticipated guest needs and acknowledged all guests promptly.
- Enhanced customer experience by promoting premium dishes.
- Verified dishes met necessary quality criteria before serving.
- Processed cash payments using a POS system.
- Collaborated in executing catering functions beyond restaurant premises.
- Managed customer issues diplomatically.
- Ensured customer satisfaction during each dining experience.
- Worked alongside team members to deliver prompt service.
Food Waiter
Cafeteria Abat
L
01.2023 - 06.2023
- Greeted customers and provided menus.
- Delivered food orders to tables on time.
- Ran food orders to kitchen team promptly.
- Received payment by credit card or cash and returned appropriate change to customers.
Bartender
Pub Jäeger
Lleida
09.2022 - 06.2023
- Part time position.
- Executed daily opening and closing procedures.
- Served wines, beers and cocktails.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Kept ice bins adequately filled to meet demand during shifts.
- Engaged customers in pleasant conversations to enhance bar atmosphere.
- Processed cash and credit transactions efficiently.
Bartender
Hotel Sol Wave House (Melià Hotels)
Magalluf
07.2022 - 09.2022
- Mixed cocktails following established standards.
- Kept all bar-related items and areas hygienic.
- Processed payments with POS system.
- Organized necessary materials in advance of every work period.
- Tracked customer orders accurately.
- Ensured safe alcohol consumption by guests.
- Worked closely with colleagues to maintain high-quality customer experience.
Restaurant Waiter
Restaurant Donatello
Brighton
11.2021 - 05.2022
- Addressed inquiries about menu selections.
- Verified each course met guest expectations during meals.
- Cleared dishes between courses and refilled drinks as needed.
- Maintained proper food safety protocols in accordance with health guidelines.
- Handled opening and closing tasks ensuring efficient setup of the dining area.
- Ensured cleanliness of dining area throughout shift.
- Ensured smooth service flow.
- Assessed and addressed customer needs in assigned areas.
Skills
- Foodservice Marketing
- Cocktail Preparation
- Menu Recommendation Skills
- Beverage Terminology
- Client relations-oriented
- Positive and professional
PERSONAL DETAILS
- Date of Birth: 18 January 2001
- Place of Birth: Alaró (Mallorca), Spain.
- Nationality: Spanish/British
- British National Insurance Number
- Languages: English, Spanish and Catalan
- Address: 28 North Road, BN1 6SP Brighton, East Sussex.
Timeline
Restaurant Waiter
Vucática Restaurant
02.2024 - 10.2024
Restaurant Waiter
Beach Club (Zel Hotels Rafa Nadal by Meliá)
06.2023 - 09.2023
Food Waiter
Cafeteria Abat
01.2023 - 06.2023
Bartender
Pub Jäeger
09.2022 - 06.2023
Bartender
Hotel Sol Wave House (Melià Hotels)
07.2022 - 09.2022
Restaurant Waiter
Restaurant Donatello
11.2021 - 05.2022
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