María Dolores García Noguerol
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Expertise in Gender Violence, Equality, Minors, Intellectual Disabilities as well as Promoting own people's autonomy. Respectful and compassionate professional offering almost 1 year background serving community by providing guidance for clients in need.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Amadip-Esment
03.2023 - Current
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
Shop Assistant
TEDI
02.2023 - 03.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined store operations with effective inventory management and restocking practices.
- Boosted customer satisfaction by providing personalized assistance and product recommendations.
- Maintained a clean and organized store environment, enhancing the overall shopping experience.
- Assisted with inventory management, ensuring accurate tracking and timely replenishment of stock.
- Handled cash transactions accurately and efficiently at the point of sale, minimizing errors and discrepancies.
Shop Assistant
INSIDE
01.2023 - 01.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined store operations with effective inventory management and restocking practices.
- Reduced wait times by efficiently processing transactions at the cash register.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Boosted customer satisfaction by providing personalized assistance and product recommendations.
Waitress
Golf Fantasia
06.2022 - 09.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Social Work Student Intern
Palma City Hall, Social Services
10.2021 - 01.2022
- Enhanced client well-being by conducting comprehensive assessments and developing individualized care plans.
- Supported clients in achieving their goals by providing resources, referrals, and advocacy services.
- Collaborated with multidisciplinary teams to assess client needs and develop appropriate interventions.
- Implemented evidence-based practices for effective case management and service delivery.
- Empowered clients through skill-building workshops focused on self-esteem, assertiveness, and conflict resolution.
- Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
- Provided crisis intervention services to ensure the safety of clients experiencing mental health or substance use emergencies.
- Managed a high caseload efficiently while maintaining strong professional boundaries and practicing self-care techniques to prevent burnout.
- Participated actively in staff meetings and trainings, contributing valuable insights based on hands-on experience with clients from diverse backgrounds.
- Provided supervision for junior team members as they developed their clinical skills, offering constructive feedback on practice cases.
- Developed strong relationships with community partners through consistent communication and collaboration, ensuring streamlined service delivery for clients in need.
Education
Master of Science - Interdisciplinary Intervention in Gender Violence
International University of Valencia
Valencia, Spain10.2024
Degree in Social Work - Social Work
University of Balearic Islands
Palma, Spain09.2022
High School Diploma -
Santa Monica School
Palma, Spain06.2018
Skills
- Life Skills Development
- Emotional Support
- Daily Living Support
- Crisis Intervention
- Family Case Management
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Catalan
Bilingual or Proficient (C2)
Certification
Training courses
- How to write a judicial report, theoretical-practical course (Aptitud Social, 2023)
- Qualification course for professionals in the system for autonomy and dependency care (Balearic Dependency Foundation, 2022)
- Training and empowerment workshop for women victims of sexist violence (CAEB and IBDona, 2022)
- Social Work Course in Early Attention (Aptitud Social, 2022)
- Social Work in Groups Course (Carpe Diem Formation, 2022)
- Social Work Course in Penitentiary Centers (Carpe Diem Formation, 2022)
- Social Work Course in Health Services (Carpe Diem Formation, 2022)
- Social Work Course in Special Education (Carpe Diem Formation, 2022)
- Judicial Expert Course (Carpe Diem Formation, 2022)
Volunteer work
Volunteer in Red Cross Youth (2023)
Timeline
Disability Support Worker
Amadip-Esment
03.2023 - Current
Shop Assistant
TEDI
02.2023 - 03.2023
Shop Assistant
INSIDE
01.2023 - 01.2023
Waitress
Golf Fantasia
06.2022 - 09.2022
Social Work Student Intern
Palma City Hall, Social Services
10.2021 - 01.2022
Master of Science - Interdisciplinary Intervention in Gender Violence
International University of Valencia
Degree in Social Work - Social Work
University of Balearic Islands
High School Diploma -
Santa Monica School
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