María del Carmen Vázquez Martínez-Merizalde

IT consultant in medical technology for hospitals in Germany and the UK (Client: GE Healthcare).

• Resolving IT problems according to the customer's requirements.
• Functional specifications for systems developers and completed regular updates to incorporate changes.
• Monitored system performance using recognised and agreed criteria.
• Partnered with users to understand and define system requirements.
• Facilitated system expansion, modification, and updates.

IT consultant for international calls in the IT field on behalf of a worldwide-operating car manufacturer, providing IT solutions remotely.

• Delivered reliable, high quality technical support to average of 20 users daily.
• Installed new software for users and monitored version and patch update requirements.
• Followed technical documentation for accurate installation, maintenance and repair work.
• Carried out new hardware installations and updates, keeping systems functional and secure.
• Prepared equipment for staff use, installing cables, operating systems, and software.

Worked as a freelance translator and interpreter (German-Spanish-English), especially during the time I studied International Business at the University of Applied Sciences in Cologne, and during the first year after having moved to my home country, Spain.

• Translation of technical websites (IT, hardware, etc.), textbooks (marketing, economy, and finance).
• Delivered clear, accurate, technical translations for manuals.
• Proofread translated texts to meet interpretation quality standards.
• Interpreting at trade fairs, press conferences, technical trainings (IT, engineering), local court in Düsseldorf, and consecutive interpreting in trainings of automation technology.

Employed as an interpreter during the entire process of the take-over of Readymix by Cemex.

• Interpreter and translator during the entire process planning (project definition, standards, and business blueprint).
• Countrywide SAP process implementation (configuration, customising, and integration).
• Countrywide SAP trainings and quality management after Go-Live.

Japanese manufacturer of optical frames. Key account of international customers from the European branch in Düsseldorf, and export from Japan.

• Supported front-line sales teams with well-coordinated administrative operations for the export activities.
• Analysed sales reports to identify trends and update strategies.
• Optimised sales methods to best engage, acquire and retain customers increasing the total sales by 10 %.
• Oversaw planning and execution of targeted sales and marketing strategies.
• Developed marketing plans to support department strategies.
• Identified stock quantity and quality, delivery times and other contract conditions to be met.
• Supervised warehouse operations, enforcing proper inventory management procedures.

• Intermodal transport of electronic, high-valued consumer goods within a complex inward processing, between the main provider in Japan and the executive manufacturer in Spain, to the end customer in Russia.
• Co-operation in the creation of a complex, intermodal transport system by road, rail, and sea with the referred instructions and training of foreign agents in the handling and transport, customs documentation.
• Provided special effort during strike period of the French rail: Moved to Barcelona to arrange alternative shipments, avoiding the usual rail transport stage. Moved about 100 containers to be shipped by sea from Bilbao to Helsinki, with further road transportation to Russia.
• Provided administrative support for invoice approval workflows and processes.
• Prepared monthly, quartely and annual reports of all billings.

After professional training of 2.5 years as per the German dual professional training system, in which work in the company is combined with theoretical lessons in a professional school, employed in the same company as a freight forwarder in charge of national road transports, and customer service.

• Daily transport surveillance.
• Co-ordination of daily outbound transports from stock.
• Transport billing.
• Prepared all referred transport documents (CMR, etc.).