Hi, I’m
María García Trevijano Álvarez
CHRO HR Director
Madrid,M
Summary
Seasoned Human Resources leader with 10+ years in executive roles across multinational corporations. Strong track record designing and implementing end-to-end HR strategies that boost organizational performance and foster a culture of engagement and excellence. Coming from a dynamic global environment, I have demonstrated standout skills in change management, talent development, employee relations, and regulatory compliance. I’m passionate about creating inclusive, diverse workplaces that enable employees’ professional and personal growth while driving business success. Recognized among the Top 100 CHROs by Forbes in 2023.
Overview
24
years of professional experience
Work History
Grupo Ruiz
CHRO – HR DIRECTOR (Executive Committee Member)
09.2024 - 08.2025
Job overview
- Led the HR strategy for a region with €220M in revenue and 3,000+ employees across Spain, Morocco, and Portugal. Drove a transformation agenda aligning talent with business objectives, including:
- Design and implementation of the HR strategic plan focused on scalability, efficiency, and organizational culture.
- Design recruiting, compensation, onboarding, and performance processes to improve attraction and retention of critical talent.
- Strengthened DEI and engagement through structured policies and development programs.
- Managed complex union relations across 7 provinces with multiple collective bargaining agreements and high mobilization capacity.
- End-to-end change management for transfers of undertakings, tenders, and new contract awards.
- Coordinated training, wellbeing, and climate initiatives as levers to improve organizational performance.
Atento
HR DIRECTOR – EMEA (Executive Committee Member)
05.2018 - 05.2024
Job overview
- Accountable for HR strategy and end-to-end management for 14,000+ employees in Spain, Colombia, and Morocco, with regional revenue of €230M. Progressed from HRBP to leading EMEA in a high-turnover, unionized environment, delivering value through:
- Designed and executed the regional HR plan, including talent acquisition, development, compensation, and labor relations.
- Drove upskilling and reskilling initiatives (from contact center agents to RPA roles) with technical training in tools such as Python and BluePrism.
- Organizational transformation via workforce restructuring:
- Collective dismissal of 200 employees, yielding €2M in savings.
- Voluntary severance packages for 180 employees, with a €3M impact.
- Internal redeployments and voluntary termination agreements.
- Led labor relations strategy in complex settings (20+ works councils) and negotiated the III National Contact Center Collective Agreement.
- Directed large-scale transfers of undertakings, including a critical 2023 process affecting 1,000+ employees.
- Maintained continuous HR–BPO business alignment through contractual flexibility (staffing agencies) and agile adaptation of the labor model to new contract awards.
Transcom Worldwide
LABOR RELATIONS & H&S MANAGER
04.2017 - 05.2018
Job overview
- Strategic management of Labor Relations and Occupational Health & Safety in a unionized environment, including negotiation of calendars and mobility plans. Participated in nationwide corporate restructurings, represented the company before labor inspections and courts, and led the internal LR & OHS team.
GSS Covisian
IN-HOUSE COUNSEL – LABOR DEPARTMENT
10.2009 - 01.2017
Job overview
- As in-house counsel, handled all labor litigation (dismissals, fundamental rights, substantial modifications, collective layoffs, furloughs), labor inspections, and direct advisory to HR and Operations. Drafted executive contracts and key clauses (non-compete, confidentiality). Also collaborated on civil procedures against defaulting clients.
Temps Multiwork (Staffing Agency)
IN-HOUSE COUNSEL
03.2007 - 09.2009
Job overview
- Head of Legal. Comprehensive national labor advisory, court representation, contract drafting, and civil litigation.
Embassy of Spain
LEGAL-COMMERCIAL ADVISER
01.2006 - 01.2007
Job overview
- Legal and commercial support to Spanish companies in internationalization processes from the Economic and Commercial Office of the Embassy.
Entelgy
HEAD OF LABOR AREA
10.2003 - 11.2005
Job overview
- Managed payroll, hiring, dismissals, and representation before labor inspections and disciplinary processes.
Grupo IT Deusto
HR ADMINISTRATOR
02.2002 - 05.2003
Job overview
- Administrative management of payroll, Social Security registrations/deregistrations, sick leave, and contracts.
Education
IE Business SchoolMadrid
MASTER’S from STRATEGIC PEOPLE & TALENT MANAGEMENT
06.2025
Escuela de Práctica JurídicaMadrid
COURSE from LABOR PROCEDURE LAW
06.2010
ICADEMadrid
MASTER’S from CORPORATE LEGAL ADVICE
01.2005
Complutense University of Madrid (UCM)Madrid
LLB from Law
01.2003
Skills
Leadership & Strategic Management
Timeline
CHRO – HR DIRECTOR (Executive Committee Member)
Grupo Ruiz
09.2024 - 08.2025
HR DIRECTOR – EMEA (Executive Committee Member)
Atento
05.2018 - 05.2024
LABOR RELATIONS & H&S MANAGER
Transcom Worldwide
04.2017 - 05.2018
IN-HOUSE COUNSEL – LABOR DEPARTMENT
GSS Covisian
10.2009 - 01.2017
IN-HOUSE COUNSEL
Temps Multiwork (Staffing Agency)
03.2007 - 09.2009
LEGAL-COMMERCIAL ADVISER
Embassy of Spain
01.2006 - 01.2007
HEAD OF LABOR AREA
Entelgy
10.2003 - 11.2005
HR ADMINISTRATOR
Grupo IT Deusto
02.2002 - 05.2003
Escuela de Práctica Jurídica
COURSE from LABOR PROCEDURE LAW
ICADE
MASTER’S from CORPORATE LEGAL ADVICE
Complutense University of Madrid (UCM)
LLB from Law
IE Business School
MASTER’S from STRATEGIC PEOPLE & TALENT MANAGEMENT