MARÍA EL GHOUFAIRI
Alcala De Chivert
Summary
Me considero una persona responsable con el trabajo, me gusta el trabajo en equipo soy extrovertida también considero que soy amable y se me da muy bien la atención al cliente
Overview
7
7
years of professional experience
Work History
ENCAJADORA
AL MACEN DE CÍTRICOS CAMPAL
DEPENDIENTA
MARINA D'OR TIENDA DE ZAPATOS Y ROPA
05.2017 - 10.2018
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Checked incoming orders and organized new stock.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Greeted customers entering store and offered assistance with requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Provided exceptional customer service for increased customer satisfaction and repeat business.
- Facilitated smooth and efficient customer returns and exchanges, enhancing customer satisfaction and trust in brand.
- Maintained cleanliness and order in all areas of store, creating welcoming environment for shoppers.
CAJERA Y REPONEDORA
CONSUM
Waitress
La Maya
05.2024 - 06.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
CAJERA Y REPONEDORA
CONSUM
04.2021 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
EL CAMPO Y ENCAJADORA EN EL MACEN
SORLI ALMACÉN CÍTRICOS
10.2020 - 02.2021
- Maintained compliance with company safety policies and called violations to attention of management.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Assisted in training new hand packers, sharing best practices and offering guidance on proper techniques.
- Boosted team morale, leading by example with strong work ethic and positive attitude.
- Enhanced product presentation within packages, creating positive unboxing experience for customers.
- Streamlined packing process, adapting quickly to new packing technologies.
CAMARERO BUFET
EUROHOSTAL
06.2019 - 09.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Education
LA ESO -
Skills
- PROFESIONAL DE PANADERÍA Y EXPERIENCIA EN CHARCUTERÍA, CARNICERÍA Y PESCADERÍA
English, Spanish, Arabic, French
CASTELLANO
ÁRABE
INGLES
FRANCÉS
VALENCIANO
Disponible
INMEDIATA
Timeline
Waitress
La Maya
05.2024 - 06.2024
CAJERA Y REPONEDORA
CONSUM
04.2021 - 03.2024
EL CAMPO Y ENCAJADORA EN EL MACEN
SORLI ALMACÉN CÍTRICOS
10.2020 - 02.2021
CAMARERO BUFET
EUROHOSTAL
06.2019 - 09.2019
DEPENDIENTA
MARINA D'OR TIENDA DE ZAPATOS Y ROPA
05.2017 - 10.2018
ENCAJADORA
AL MACEN DE CÍTRICOS CAMPAL
CAJERA Y REPONEDORA
CONSUM
LA ESO -
Similar Profiles
TRIPTI BANSALTRIPTI BANSAL
Anesthesiologist at CAMPAL CLINICAnesthesiologist at CAMPAL CLINIC
WAGNER CESAR VERASWAGNER CESAR VERAS
Technical Support Analyst at Secretaria De Estado Da Fazenda De Alagoas (SEFAZ-AL)Technical Support Analyst at Secretaria De Estado Da Fazenda De Alagoas (SEFAZ-AL)
EDUARDO GONZALEZ LOPEZEDUARDO GONZALEZ LOPEZ
AYUDANTE GENERAL, TIENDA DE ARTESANIA at Actividades de trabajo -atención al cliente-guardia de robos o personas hostiles-limpieza de tienda.AYUDANTE GENERAL, TIENDA DE ARTESANIA at Actividades de trabajo -atención al cliente-guardia de robos o personas hostiles-limpieza de tienda.
Matutina ntugu Ondo matzenMatutina ntugu Ondo matzen
Camarre de piso at AxorferiaCamarre de piso at Axorferia
Sain Escobedo GarciaSain Escobedo Garcia
First Biulder Scaffolder at Scaffizo Terminals PLFirst Biulder Scaffolder at Scaffizo Terminals PL