Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Software
Interests
boxeo
Certification
Languages
Timeline
Mar Otalora Valerio

Mar Otalora Valerio

Auxiliar Administrativo
Alcantarilla,MU

Summary

Dynamic administrative professional with a proven track record at Feycsa, excelling in office administration and customer relations. Recognized for enhancing productivity through streamlined processes and effective team collaboration. Adept at report writing and problem-solving, consistently achieving organizational objectives while fostering a positive work environment.

Overview

21
21
years of professional experience
3
3
Languages
1
1
Certificate

Work History

Auxiliar Administrativo

Feycsa
10.2021 - 06.2025
  • Consistently recognized for maintaining a professional demeanor and providing exceptional support to both colleagues and clients.
  • Monitored deadlines closely and submitted required documentation punctually.
  • Collaborated with cross-functional teams to complete projects on time and within scope, meeting organizational objectives.
  • Prepared detailed reports and presentations for management review, facilitating informed decision-making processes.
  • Enhanced team collaboration by coordinating schedules and organizing meetings for optimal communication and task completion.
  • Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
  • Assisted executives with various day-to-day tasks such as calendar management and correspondence handling.
  • Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.

Supervisora De Tiendas De Moda

Yosigestion
03.2010 - 07.2020
  • Supervision de 6 tiendas, atención al cliente, planes de acción, control de stock, cierre del mes, superación de objetivos diarios de ventas, supervisión de tiendas, personal, almacén, tareas, fondo de cajas, control de caja, gestión de bancos, gestión de comisiones diarias, seleccion y formacion del personal, ecommerce, montaje de equipos informáticos y solución de problemas de los mismos.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.

Gerente Y Autonomo

Valtay S.L.U.
02.2004 - 09.2009
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Defined clear targets and objectives and communicated to other team members.

Education

Bachiller En Ciencias Sociales - BACHILLER

IES JUAN CARLOS I, Murcia, Spain
04.2001 -
  • Completed Coursework: [Course Title], [Year]
  • Auxiliar Administrativo.
  • Ofimatica.
  • Excel 2016.
  • Contaplus.
  • Marketing digital.
  • Seguridad en la nube.
  • Gestion de tiempo.
  • Herramientas para trabajar en la nube.
  • Experto en windows 11.

Skills

Office administration

Accomplishments

  • Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Recognized by customers and Auxiliar administrativo for expedient and effective service.
  • Updated and maintained company database to reflect current and accurate client records for more than 10 accounts.

Additional Information

  • POSESION DEL CERTIFICADO DE DISCAPACIDAD.
  • CATALAN NATIVO.
  • ESPAÑOL NATIVO
  • INGLES A1.
  • SOLTERA Y SIN HIJOS.
  • CARNET DE CONDUCIR.
  • VEHICULO PROPIO.
  • DISPONIBILIDAD HORARIA.
  • DISPOSICION PARA VIAJAR.


ME CONSIDERO UNA PERSONA ACTIVA, RESPONSABLE, TRABAJADORA, CREATIVA, DON DE GENTES, TRABAJO EN EQUIPO Y UN GRAN AFAN DE SUPERACION DIARIA.


Software

SISTEMAS OPERATIVOS: Windows macOs, Linux

PROCESAMIENTO DE TEXTOS

HOJAS DE CALCULO

PRESENTACIONES

CORREO ELECTRONICO

NAVEGACION WEB

GESTION DE ARCHIVOS Y CARPETAS

HERRAMIENTAS DE MARKETING DIGITAL

REDES SOCIALES

ANALISIS DE DATOS

BASES DE DATOS

Interests

NATACION

BOXEO

CINE

LECTURA

COSTURA

CUSTOMIZACION

PINTURA

OCIO

boxeo

EL BOXEO SIEMPRE ME HABIA LLAMADO LA ATENCION. TENIA SACO GUANTES, PUNCHIN BAL... PERO LO USABA SIN FORMACION. HASTA QUE UN DIA CONOCI, A UN VIGILANTE DE SEGURIDAD QUE HABIA SIDO BOXEADOR PROFESIONAL. Y ME ESTUBO DANDO CLASES PARTICULARES, DURANTE 2 AÑOS. Y AHORA PRACTICO EN UN GIMNASIO.

Certification

CAP - Certified Administrative Professional

Languages

Spanish
Bilingual or Proficient (C2)
Catalan
Bilingual or Proficient (C2)
English
Intermediate (B1)

Timeline

Auxiliar Administrativo - Feycsa
10.2021 - 06.2025
Supervisora De Tiendas De Moda - Yosigestion
03.2010 - 07.2020
Gerente Y Autonomo - Valtay S.L.U.
02.2004 - 09.2009
IES JUAN CARLOS I - Bachiller En Ciencias Sociales, BACHILLER
04.2001 -

Similar Profiles

CREATE PROFILE
Mar Otalora ValerioAuxiliar Administrativo