Summary
Overview
Work History
Education
Skills
Timeline
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Manuel Brocato

Student
Madrid

Summary

Dynamic professional with a strong background in customer service, honed at Brasayleña, where I enhanced guest satisfaction through attentive service and effective problem-solving. Proficient in order management and cash handling, I consistently ensured accuracy and efficiency, contributing to a seamless dining experience. Team-oriented and dedicated to excellence.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Waiter

Brasayleña
11.2024 - 12.2024
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

AI Data Annotator

TransPerfect
05.2024 - 08.2024
  • Checked records for accuracy and completeness, and corrected errors.

Waiter

Orquidea Vallekana
06.2023 - 09.2023
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Education

High School Diploma -

IES Isabel La Catolica
Madrid
04.2001 -

Skills

Customer service

Order accuracy

Guest relations management

Order management

Teamwork and collaboration

Problem-solving

Critical thinking

Computer proficiency

Public relations

Timeline

Waiter

Brasayleña
11.2024 - 12.2024

AI Data Annotator

TransPerfect
05.2024 - 08.2024

Waiter

Orquidea Vallekana
06.2023 - 09.2023

High School Diploma -

IES Isabel La Catolica
04.2001 -

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