Manuel Lora-Tamayo Iglesias
Resumen profesional
Digital Consultant with solid experience in banking digital transformation, specializing in process design, functional definition, methodologies, and optimization of end-to-end digital flows. Strong background in retail and business banking, working closely with business and technical teams to design scalable, efficient, and user-centered solutions. Highly analytical, structured, and results-oriented, with experience in Agile and Waterfall environments.
Datos destacados
8
8
years of professional experience
2022
2022
years of post-secondary education
Experiencia
Business Senior Consultant
NTT DATA
2025.04 - 2026.02
- Participation in digital transformation initiatives focused on business flows and methodologies.
- Design and analysis of end-to-end processes to identify improvement opportunities.
- Functional definition of digital solutions, acting as a bridge between business and technical teams.
- Standardization of methodological frameworks to ensure scalability.
- Support in functional documentation, workflows, and user stories.
- Collaboration in complex organizational environments.
Digital Banking Consultant
BANKINTER
2022.01 - 2025.03
- Member of the Digital Transformation Department for retail and corporate banking.
- Definition and redesign of online onboarding processes for corporate clients.
- Design of UI mock-ups to improve usability and operational efficiency.
- Creation of KPI dashboards to monitor banking operations.
- AS-IS analysis and TO-BE process design aligned with business objectives.
- Translation of requirements into Jira user stories.
- Definition and implementation of GA4 strategy.
- Collaboration with technical teams for analytics and tracking.
- Participation in CRM, adaptive security, digital banking features, and analytics projects.
- Digitization of banking products and services.
- Evaluation of digital channel performance and customer experience.
- Advisory on technology and digital trends.
Social Media Manager (Freelance)
2020.08 - 2021.09
- Management and optimization of social media accounts with 200K-500K followers.
- Content planning, creation, and performance analysis.
- Definition and execution of digital growth strategies.
Selling Agent
SOLFIX Technology Services
2020.02 - 2020.07
- Sales execution and customer support.
- Collaboration with the marketing department in digital initiatives within the health sector.
- Data analysis and reporting.
Intern
ALTARE Technology
2018.01 - 2018.12
- Support in system development and operational services.
- Market data analysis and performance measurement.
- Administrative and coordination tasks.
Formación
Bachelor's Degree - Business Management
Canterbury Christ Church University
Degree - Business Marketing and Technology
MSMK
High School Diploma - undefined
Terenure College
Enfatiza tus habilidades clave
- Digital Transformation & Process Optimization
- Business Process Reengineering (AS-IS / TO-BE)
- Functional Definition & Requirements Gathering
- Agile & Waterfall Methodologies
- Digital Onboarding & Customer Journeys
- KPI Definition & Digital Dashboards
- Stakeholder Management
- Banking (Retail & Business Banking)
- Visio
- Drawio
- BPM
- Jira
- Appian
- Google Analytics 4 (GA4)
- Looker Studio
- Spotfire (TIBCO)
- Power BI (basic)
- SAS
- Microsoft Office (Excel, PowerPoint, Word)
- Python (basic)
- Canva
Información adicional
Semi-professional padel player - Spanish Federation, Top 100 Playtomic, Padel and football coach, Football team captain for 10 years (Madrid Football Federation), Rugby fly-half - Terenure College A Team (Dublin major league), Volunteer work with children with special needs, Strong soft skills: leadership, analytical thinking, commitment, creativity, and digital literacy
Idiomas
Spanish
Nativo
C2
English
Experto
C2
Cronología
Business Senior Consultant
NTT DATA
2025.04 - 2026.02
Digital Banking Consultant
BANKINTER
2022.01 - 2025.03
Social Media Manager (Freelance)
2020.08 - 2021.09
Selling Agent
SOLFIX Technology Services
2020.02 - 2020.07
Intern
ALTARE Technology
2018.01 - 2018.12
Degree - Business Marketing and Technology
MSMK
High School Diploma - undefined
Terenure College
Bachelor's Degree - Business Management
Canterbury Christ Church University