Manuel Iriarte

• Provide assistance around the world to travelers in need during their trip, from a simple medical appointment to complex medical evacuations
• Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
• Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
• Improve customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Develop strong client relationships through consistent communication and attentive service.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Ensured food safety compliance by adhering to proper handling procedures when serving dishes.

Setting up stages, lighting and sound equipment for concerts ans other events. From unloading trucks with all the material, to scaffolding and rigging, I worked in small and big concerts (Metallica, Rolling Stones, for example)