Bahareh Gholampour Tizhoush
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Hotel Reception position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
Retail Customer Service Officer
Woolworths
Melbourne, Australia
06.2014 - 07.2021
- Conduct and Process Payroll, Cash, Cheques, Credit cards and EFTpos
- Balancing and Book keeping
Tour Guide
Go India Journeys
India
03.2008 - 12.2013
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Check in, check out / Hotel, Airport
- Built personal relationships with guests to promote positive experiences.
- Guided groups of up to 40 people on tours of China, India, Turkey, Cyprus.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Developed tour programming to enhance guest experiences.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Tour Sales Operator
Arshia Tour and Travel Agency
01.2000 - 01.2008
Education
Bachelor of Science - Chemical Engineering
Azad University
Iran10.2000
Skills
- Special Needs Clients
- Handling Payments
- Vendor Partnerships
- Navigational Skills
- Public Speaking
- Event Planning
- Customer Inquiries
- Group Management
- Guest Satisfaction
Languages
Spanish
Upper intermediate (B2)
English
Bilingual or Proficient (C2)
Persian
Bilingual or Proficient (C2)
Timeline
Retail Customer Service Officer
Woolworths
06.2014 - 07.2021
Tour Guide
Go India Journeys
03.2008 - 12.2013
Tour Sales Operator
Arshia Tour and Travel Agency
01.2000 - 01.2008
Bachelor of Science - Chemical Engineering
Azad University