Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mahamad Saho

Mahamad Saho

Smethwick

Summary

Experienced in ensuring safe and timely transport for passengers while maintaining exceptional customer service. Capable of navigating various routes and handling unexpected situations with calm and precision. Committed to creating comfortable and enjoyable travel experience for all.

Focused on ensuring passenger safety and comfort with knack for clear communication and problem-solving. Possess friendly, approachable demeanour that fosters positive interactions with passengers. Adaptable and quick to learn, with strong commitment to punctuality and reliability.

Professional driver with proven track record in safely transporting passengers. Strong focus on punctuality, route planning, and ensuring passenger comfort. Known for effective teamwork, adaptability, and communication skills. Reliable and adept at responding to changing schedules and traffic conditions.

Overview

2
2
years of professional experience

Work History

Coach Driver

Johnson’s Coach
01.2024 - 04.2025
  • Provided professional customer service, addressing passenger inquiries with courtesy and respect.
  • Liaised with managers before shifts to obtain information on coach bookings.
  • Operated vehicles in a safe manner, following highway laws and best driving practices.
  • Transported passengers safely to various destinations across the UK, adhering strictly to scheduled timings.
  • Maintained a clean and tidy vehicle interior to uphold company image and passenger satisfaction.
  • Assisted passengers with special needs, ensuring a comfortable and secure journey experience.
  • Read maps and GPS systems to plan the safest and most efficient routes for booked journeys.
  • Collaborated with management to identify opportunities for service improvement and efficiency gains.
  • Followed all national and local driving laws and regulations to ensure compliance and safety.
  • Conducted pre-departure safety checks on the vehicle to maintain high standards of roadworthiness.
  • Fostered a positive team environment, working collaboratively with colleagues to improve service quality.
  • Reported any vehicle malfunctions immediately to the maintenance team for prompt repair actions.
  • Logged driving hours, mileage, and fuel usage accurately for operational efficiency and compliance.
  • Adapted quickly to changing weather conditions and road situations to ensure passenger safety.
  • Ensured clients stayed safe throughout journeys by conducting safety checks before starting journeys.
  • Implemented eco-driving techniques to minimise fuel consumption and reduce environmental impact.
  • Helped customers load and unload heavy luggage into buses.
  • Proactively assisted disabled passengers in boarding and exiting bus.
  • Participated in regular training sessions to update driving skills and knowledge of transport regulations.
  • Handled passenger queries with professionalism, providing timely information on schedules and services.
  • Obtained PCV license from qualified driving instructors and CPC training.
  • Conducted pre-and post-journey safety checks to maintain vehicle roadworthiness and passenger safety.
  • Collaborated with control room staff to communicate delays or incidents, enhancing operational efficiency.
  • Welcomed passengers with friendly smile, putting passengers at ease and providing enjoyable experience.

Coach Driver

Prospect Coaches
04.2025 - Current
  • Ensured timely arrivals, planning optimal routes according to traffic conditions and weather forecasts.
  • Addressed potential conflicts among passengers proactively, maintaining a calm atmosphere within the vehicle.
  • Assisted passengers with special needs, providing necessary accommodations for a comfortable journey.
  • Reduced fuel consumption with efficient route planning and adhering to speed limits.
  • Managed emergency situations calmly, ensuring the well-being of passengers and minimizing disruptions.
  • Promoted safety by conducting regular vehicle inspections and maintaining proper maintenance records.
  • Fostered positive relationships with fellow drivers, sharing knowledge about local areas that can be helpful when navigating unfamiliar streets.
  • Improved efficiency by assisting in training new drivers on company policies, procedures, and best practices.
  • Provided clear communication regarding trip details to ensure passenger understanding of schedules and expectations.
  • Enhanced passenger satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Ensured compliance with federal regulations by logging driving hours consistently following Department of Transportation guidelines.
  • Kept vehicles clean inside and out, contributing to a pleasant environment for passengers throughout their journeys.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Conducted pre-trip inspections of bus for safe operation.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Operated large vehicles in difficult urban and rural conditions.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.

Education

A-Levels -

Sandwell college
West Bromwich, West Midlands
06.2019

Skills

Private hire services

Route planning and time management

Proficient in gps systems

Commercial driving licence holder

Vehicle inspection

School runs

Excellent customer service

Driver CPC

Pre and post safety inspections

Driver hours monitoring

Clean driving record

Calm under pressure

Public interactions

Safe driving practices

Passenger comfort care

Flexible working hours adaptation

Luggage assistance

Digital tachograph card holder

Passenger assistance

Safe driving

Punctuality

Defensive driving

Disability awareness

Traffic laws adherence

Passenger safety

Passenger interaction

Customer service

Problem-solving

Reliable and punctual

Valid Driver's license

Vehicle safety and maintenance

Traffic laws and regulations

Teamwork and collaboration

Teamwork

Pre-trip inspections

GPS navigation

Timeline

Coach Driver

Prospect Coaches
04.2025 - Current

Coach Driver

Johnson’s Coach
01.2024 - 04.2025

A-Levels -

Sandwell college
Mahamad Saho