Magdalena Lewandowska
San Agustin, Gran Canaria
Summary
An ambitious, enthusiastic and very hardworking person who lives in Gran Canaria since 2 years. A quick learner who can quickly absord new situations. I am characterized by high responsibility for assigned tasks. I am very sociable and open minded person who loves meeting new people. I have very good communication skills and I love taking on new challenges and learning new things.
Overview
16
16
years of professional experience
Work History
Dispatch Coordinator / Team Leader
Click Entertainment Ltd
Croydon
07.2021 - 01.2024
- Managing the shipping of wholesale and e-commerce customer orders to designed territories worldwide via ( road, sea and air)
- Working with warehouse to ensure goods are booked into the warehouse correctly
- Planning and scheduling over 50 orders per day
- Key point of contact for customers and drivers
- Work planning for the warehouse team
- Daily booking couriers collections with different companies
- Preparing shipping documentations like CMR, invoices
- Making sure that all goods are packed and labelled correctly
- Data base - shipments
- Stock counting
- Analysed shipping costs and compared values to select optimum carrier services.
- Organised freight to not exceed industry safety standards or carrier limits.
- Investigated and resolved issues with transport services.
- Managed transport schedule for on-time delivery and optimised use of available resources.
- Coordinated loading and unloading of vehicles with minimal delay at distribution points.
- Kept transport operations in compliance with shipping regulations for different types of goods.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
Maintenance Coordinator
Brika Constractor Ltd
City of London
11.2019 - 06.2021
- Daily dealing with email's and telephone inquiries
- Schedule and coordinate maintenance activities
- Collaborate with subcontractors and in house engineers to allocate and schedule jobs
- Communicate with clients regarding ongoing or urgent issues
- Maintain records of repairs and fleet performance
- Liaise with mechanics, suppliers, and external maintenance providers to ensure timely repairs and servicing
- Daily works with Foxtons Estate Agents
- Preparing quotes and invoices
- Ordering materials
- Schedule and coordination of engineers' work
Office Assistant
Bimber Distillery Ltd
City of London
05.2018 - 10.2019
- Daily contact with suppliers and customers
- Dealing with customer's complaints
- Performs clerical duties, including, but not limited to, mailing and filing correspondence, placing orders, and answering calls
- Interacts with clients, visitors, and vendors
- Maintains accurate records and enters data
- Assists with organizing events
- Participation in trade shows like “ The Whisky Show”, “Imbibe Live” and “ Rum Fest”
- Preparation of invoices and credit notes
- Bookings of purchased vouchers/tours
- Preparation of shipping documents
- Stock controls
- Checking the quality of work in the warehouse
- Updating payment records, chasing overdue payments
- Organizing travel arrangements for manager and staff
Administrative Worker
Aneta Maziarz
Solicitor's
London
12.2016 - 02.2018
- Dealing with email and telephone inquiries
- Creation of client care letters and bundle for
- Courts
- Daily contact with
- Courts and
- Prosecutors
- Correspondence with the parties of the process
- Schedule and plan meetings and appointments
- Create and update records ensuring accuracy and validity of information
- Types correspondence, meeting notes, and forms among other documents
- Photocopies, scans, and files appropriate documents
- Interacts with directors when necessary
- Assists in setting up new client accounts
- Maintains financial database records
- Submitting documents in Embassies, Councils and Companies House
- Customer Service, The Fox at Connaught , City of London
Customer Service, The Fox at Connaught , City of L
09.2016 - 11.2016
- Preparation alcohol or non-alcohol beverages for bar and restaurant patrons
- Interaction with customers, take orders and serve food and drinks
- Preparing basic cocktails
- Restock and replenish bar inventory and supplies
- Hotel breakfast service
- Hotel reception service : check in & check out
Receptionist
Miami Tanning Studio
City of London
03.2016 - 08.2016
- Handling beauty and indoor and outdoor activity bookings
- Active sale of loyalty cards and beauty cosmetics
- Taking care of the cleanliness of the salon
- Telephone reservation service
- Reception service
Bartender/Waiter
The Harbour Club
Amsterdam
06.2014 - 02.2016
- Taking drinks and food orders from clients
- Taking cash and card payments
- Preparation and service during events
- Preparing tables and bar area
- Open table service
- Checking stock
- Assess customers' needs and preferences and make recommendations
Receptionist
Leonardo Hotel
Amsterdam
01.2013 - 05.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash and card transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Order Picker
Hobij Uitzendbureau
Waalwijk
04.2012 - 12.2012
- Receiving and checking incoming pick tickets
- Locating products using technology/scanners
- Building pallets with orders and position them to loading docks
- Wrapping orders before loading on trucks
- Restocking inventory manually or with warehouse equipment
- Keeping records of completed orders
Receptionist
IT Business Solutions
Warsaw
07.2011 - 03.2012
- Taking calls and putting them through to the relevant person
- Managing email correspondence
- Sorting post
- Booking couriers
- Managing booking of board rooms using online calendar
- Assistance in legalizing residence in Poland for foreigners
Customer service supervisor
Polish International Trade Fair
Warsaw
01.2008 - 01.2010
- Preparation the facility for the events
- Dealing with exhibitor's requests
- Active sale of admission tickets and gadgets
- Taking payments
- Database records
- Sale and Customer Service, New Yorker
Education
Bachelor's - Organization and Operation of Tourism
Wyzsza Szkola Turystyki I Rekreacji
WarsawTour Guide Qualifications -
European Education and Training Center
WarsawSkills
- Leadership and teamwork
- Critical thinking and problem
- Solving effective time
- Communication skills
- Fast learner
- Ability to multitask
- Ability to work under pressure
- Microsoft Office
- Quickbooks
- Strong organizational skills
- Sage software
- Insight software osprey
- Axapta software
- Logistical planning
- Delivery scheduling
- Purchase order verification
- Safety compliance
- Inventory organisation
- Shipping and receiving
Languages
English
Bilingual or Proficient (C2)
Polish
Bilingual or Proficient (C2)
Italian
Intermediate (B1)
Albanian
Upper intermediate (B2)
Dutch
Beginner (A1)
Spanish
Elementary (A2)
Additional information
I am the owner of traveling group on Facebook.
I managed to gather a group of unknown people on my own and organize several trips abroad to Norway, Turkey and the Canary Islands.
Personal Information
Timeline
Dispatch Coordinator / Team Leader
Click Entertainment Ltd
07.2021 - 01.2024
Maintenance Coordinator
Brika Constractor Ltd
11.2019 - 06.2021
Office Assistant
Bimber Distillery Ltd
05.2018 - 10.2019
Administrative Worker
Aneta Maziarz
Solicitor's
12.2016 - 02.2018
Customer Service, The Fox at Connaught , City of L
09.2016 - 11.2016
Receptionist
Miami Tanning Studio
03.2016 - 08.2016
Bartender/Waiter
The Harbour Club
06.2014 - 02.2016
Receptionist
Leonardo Hotel
01.2013 - 05.2014
Order Picker
Hobij Uitzendbureau
04.2012 - 12.2012
Receptionist
IT Business Solutions
07.2011 - 03.2012
Customer service supervisor
Polish International Trade Fair
01.2008 - 01.2010
Bachelor's - Organization and Operation of Tourism
Wyzsza Szkola Turystyki I Rekreacji
Tour Guide Qualifications -
European Education and Training Center