Mads Juel Rasmussen
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Years of experience working with customers from nationalities across the whole world.
Overview
5
5
years of professional experience
Work History
Acounting Subledger Analyst
Mercedes-Benz Group Services Madrid
Madrid
08.2023 - 06.2024
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained a high level of professionalism when dealing with difficult customers.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Shipping Trainee
ESS-FOOD A/S
Aalborg
03.2021 - 03.2023
- Organized and monitored the shipment of products in accordance with customer requirements.
- Oversaw loading and unloading activities at warehouses and distribution centers.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
Substitute Teacher
Local school (age 6-15 years)
Hjørring
04.2019 - 06.2021
- Encouraged positive behavior among students through effective communication techniques.
- Developed creative learning strategies to engage all types of learners.
- Organized lesson plans and activities for students.
Skills
- Customer Relations
- Professionalism
- Service Minded
- Social Relations
- Commitment
- Adaption Readiness
- Sports
Languages
Danish
First Language
English
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
Swedish
Advanced (C1)
C1
Timeline
Acounting Subledger Analyst
Mercedes-Benz Group Services Madrid
08.2023 - 06.2024
Shipping Trainee
ESS-FOOD A/S
03.2021 - 03.2023
Substitute Teacher
Local school (age 6-15 years)
04.2019 - 06.2021
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