Summary
Overview
Work History
Education
Skills
Languages
Websites
Hobbies
References
Timeline
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Álvaro Del Castillo

Álvaro Del Castillo

Madrid

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills and devoted to giving every costumer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Airbnb Host

Family Business
Madrid
01.2022 - Current
  • Greeted guests upon arrival and provided information about the property and local area.
  • Organized and maintained a clean, safe, and inviting environment for guests.
  • Responded to guest inquiries in a timely manner by phone, email, or text.
  • Created detailed listings on Airbnb with photos and accurate descriptions of the property amenities.
  • Checked-in guests using online software systems such as Guesty or Hostfully.

Front Desk Coordinator

Arian Gym
Madrid
09.2020 - 12.2023
  • Answered incoming calls, responded to customer inquiries, and directed customers to the appropriate department or personnel.
  • Verified reservations, answered inquiries regarding to the gym services and provided general tourist information.
  • Processed payments from customers including cash, checks, debit and credit cards, gift cards.
  • Balanced daily transactions in accordance with established procedures; reconciled discrepancies as needed.
  • Performed administrative tasks such as filing documents, preparing reports, and updating databases.

Education

High School Diploma -

Liceo Sorolla
Pozuelo De Alarcon, Madrid, Spain
05-2022

Some College (No Degree) - Business Management

Universidad Nacional De Estudios A Distancia UNED
Madrid, Spain

Skills

  • Payment Processing
  • Computer Skills
  • Guest Services
  • Effective problem solving
  • Teamwork
  • Adaptability

Languages

Spanish
First Language
English
Intermediate (B1)
B1

Hobbies

  • Skiing and playing Football
  • Watching films and listening to music
  • Reading

References

References available upon request.

Timeline

Airbnb Host

Family Business
01.2022 - Current

Front Desk Coordinator

Arian Gym
09.2020 - 12.2023

High School Diploma -

Liceo Sorolla

Some College (No Degree) - Business Management

Universidad Nacional De Estudios A Distancia UNED
Álvaro Del Castillo