I am a dynamic, confident and amiable self-starter, with a demonstrated record of success in people management.
I am highly skilled at sourcing, setting up and conducting interviews, preparing contracts and manage paperwork.
Over the years I have acquired strong organizational skills and professional expertise in follow ups and successful closings.
My assignments over the course of my career to date include competencies in recruitment, sales, customer satisfaction success (presential and virtual) and language/communication.
Those have empowered me with a wide range of skills thus a valuable asset to any business.
A positive attitude, stellar preparation and a professional, reliable personality with excellent communication skills I consider my strongest qualities.
Work History
Recruitment Coordinator
CBTalents Global Recruitment Deutschland GmbH
Develop recruiting strategies to identify qualified candidates, research niche communities and build an extensive, potent, versatile and influential network
Effectively research potential job candidates for various positions in different countries. Source international candidates on a global scale
Confirm appointments and interviews with job candidates
Conduct initial screenings and various types of interviews. Verify applicant references, languages and employment details
File and forward completed candidate application, including documentation, assessments and background researches
Coordinate and manage relocation packages
Devise recruiting strategies and implement through marketing campaigns, advertising initiatives and innovative presentations
Attract candidates by building and publishing creative, visionary job descriptions, invitations and content sheets
Generate specific candidate pools for various career opportunities through strategic placement of advertisements, evaluation of applicant credentials and pre-screening assessments
Operate and maintain applicant tracking and candidate management systems. Manage candidate records using Workable and update information accordingly
Evaluate strengths and weaknesses of candidates through effective, psychological screening processes
Track candidates and push for feedback on disqualifications, time-to-fill statistics and other variables
Sales Desk Receptionist
Teleperformance SE
Welcome customers in a friendly manner, answer general questions, gather nature of request and direct to specific sector
Confirm appointments, coordinate and communicate between clients and respective departments, summarize information and update client records
Demonstrate respect, incorporating cultural etiquette, being friendly and instrumental
Carry out day to day duties accurately and efficiently
Implement new procedures and stay up to date
Account Health Coach and Translator
Amazon.com, Inc.
Investigate metrics, scenarios and procedures and report/annotate information accordingly
Conduct and redirect challenging conversations when engaging with pre-suspension and post-suspension level sellers
Multitask providing helpful, assertive and emphatic assistance while keeping a close eye on quality assurance, productivity and timely delivery of individual tasks/projects
Assist and engage in verbal and written communication with sellers, department management, risk engineers and other company associates
Translation and proofreading tasks/projects of various kinds, mostly seller communication-related.
Document findings and prepare detailed reports
Screen and grade plans of action of sellers. Arrange and guide meetings to optimize POAs for a successful improvement strategy
Interview Advisor - Volunteer Program
MigraCode Barcelona
Guide and coach candidates on interview behavior, presentation and communication
Help building structure, focusing especially on speech and presentation
Work on resumes with candidates, improving structure of content, overview and highlight most relevant information
Proofread resumes for grammar, wording, spelling and punctuation. Educate candidates accordingly
Use critical thinking to break down problems and evaluate solutions
Real Estate Consultant
Engel & Völkers AG
Generate new leads. Manage new and existing clients.
Match potential clients with property owners
Establish contact and maintain good communication between clients and property owners
Organize and conduct estate viewings
Manage check-in/outs
Organize photographic appointments
Arrange contract signings at the office and online. Resolve any issues that may arise between both parties at any given time
Participate in continuous sales, educational and intercultural trainings
Relocation services and constant cooperation with relocation companies
Liaising between buyers and sellers to provide positive experiences for both parties
Write new listings, professionally highlighting property features to increase sales chances
Research commercial and residential real estate deals
Develop and maintain a list of available properties suited to different needs and budgets for both personal and commercial use
Review and execute confidential documents, contracts and disclosures
Establish positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions
Assist and educate clients looking to sell or buy on current market conditions, legal requirements, pricing, mortgages, process, location and available infrastructure. Create bespoke information folders
Perform evaluations and develop competitive market analysis and presentations for individual homes
Translator and Transcriber
Freelance
Transcribe audios of various types
Vocal tasks, voice-over and dubbing
Translate: Spanish - German / English - German / German - English
Interpret conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns
Proofread, edit and improve documents of different sizes and formats
Maintain message content, tone and emotion as closely as possible
Stay current on new expressions and cultural changes impacting language translation
Work flexible hours, meet deadlines and targets pro-actively and reliably
Coordination Manager
Cenit Quantum Nova SL, Student Housing Agency
Actively source and screen new tenants via different media
Write descriptions, take professional pictures, publish and continuously update listings
Manage and coordinate up to 48 rooms
Create informative welcome folders for students
Assist students with bureaucratic procedures
Sign contracts and documents with new tenants. Conduct check-in/outs
Translate reports, forms and contracts
Recruit and train new colleagues
Maintaining positive relations by addressing issues head-on and implementing successful corrective actions. Aiming to stay calm and solution oriented when addressing incidents, leaving participants with a satisfying impression and a great solution
Coordination Manager and Receptionist
Albatross Reisen GmbH, Holiday Agency
Coordinate and plan availability and occupation of mobile homes/tents
Represent and maintain an excellent company image
24/7 customer care success through availability at the campsite reception and by the means of an emergency phone
Conduct check-in/outs of guests
Maintain order and cleanliness in and around the reception, inside guest houses and in common areas
Organize and perform basic maintenance tasks
Receive feedback positively and openly, prevent and resolve conflicts
Maintain professional demeanor by staying calm when addressing unhappy customers and helping them turn the impression and situation around
Recruiter and Administrator
Friendly Rentals SL, Holiday Apartments
Recruit new employees and oversee the recruitment process of various departments
Source candidates, conduct interviews, select and match positions
Log candidate information and maintain data bank
Coordinate steps and communicate information between the company, owners, agencies, clients and between different teams of the company
Find viable solutions for different situations such as unforeseen events, cancellations, double bookings, incidents at apartments
Find the ideal accommodation in accordance with customer criteria
Respond adequately and promptly to requests and complaints by email and phone
Conduct check-in/outs
Various translation tasks such as communications, new apartment descriptions and blog/newsletter content
Create templates and perform general optimization of work flows
Coach new employees on administrative procedures, company policies and performance standards
Education
Ph.D. - Nutrition
Vocational School For Nutrition & Home Economics
Vilshofen, Germany
07.2001
Skills
Getting things done - efficiently, fast and detail-oriented
Self-motivated and determined
Organization and planning competencies
Strong verbal and written communication skills
Deadline-orientated with excellent time management
Fast learning and pro-active
Great teamworker (leaning towards leadership) and optimization of work flows
Pronounced interpersonal and mentoring skills
Positive, flexible and professional attitude, also under pressure
Problem-solving-orientated
Customer account management, reliable data entry, maintenance and confidentiality
Interpretation and translation services
MS Office, Salesforce
Therapy training (physical and psychological)
Languages
German
English
Spanish
Italian
Timeline
Recruitment Coordinator
CBTalents Global Recruitment Deutschland GmbH
Sales Desk Receptionist
Teleperformance SE
Account Health Coach and Translator
Amazon.com, Inc.
Interview Advisor - Volunteer Program
MigraCode Barcelona
Real Estate Consultant
Engel & Völkers AG
Translator and Transcriber
Freelance
Coordination Manager
Cenit Quantum Nova SL, Student Housing Agency
Coordination Manager and Receptionist
Albatross Reisen GmbH, Holiday Agency
Recruiter and Administrator
Friendly Rentals SL, Holiday Apartments
Ph.D. - Nutrition
Vocational School For Nutrition & Home Economics
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