Summary
Work History
Education
Skills
Languages
Timeline
Generic
Luisa Johanna Christiane Sziborsky

Luisa Johanna Christiane Sziborsky

Castelldefels

Summary

I am a dynamic, confident and amiable self-starter, with a demonstrated record of success in people management.

I am highly skilled at sourcing, setting up and conducting interviews, preparing contracts and manage paperwork.
Over the years I have acquired strong organizational skills and professional expertise in follow ups and successful closings.

My assignments over the course of my career to date include competencies in recruitment, sales, customer satisfaction success (presential and virtual) and language/communication.

Those have empowered me with a wide range of skills thus a valuable asset to any business.

A positive attitude, stellar preparation and a professional, reliable personality with excellent communication skills I consider my strongest qualities.

Work History

Recruitment Coordinator

CBTalents Global Recruitment Deutschland GmbH
  • Develop recruiting strategies to identify qualified candidates, research niche communities and build an extensive, potent, versatile and influential network
  • Effectively research potential job candidates for various positions in different countries. Source international candidates on a global scale
  • Confirm appointments and interviews with job candidates
  • Conduct initial screenings and various types of interviews. Verify applicant references, languages and employment details
  • File and forward completed candidate application, including documentation, assessments and background researches
  • Coordinate and manage relocation packages
  • Devise recruiting strategies and implement through marketing campaigns, advertising initiatives and innovative presentations
  • Attract candidates by building and publishing creative, visionary job descriptions, invitations and content sheets
  • Generate specific candidate pools for various career opportunities through strategic placement of advertisements, evaluation of applicant credentials and pre-screening assessments
  • Operate and maintain applicant tracking and candidate management systems. Manage candidate records using Workable and update information accordingly
  • Evaluate strengths and weaknesses of candidates through effective, psychological screening processes
  • Track candidates and push for feedback on disqualifications, time-to-fill statistics and other variables

Sales Desk Receptionist

Teleperformance SE
  • Welcome customers in a friendly manner, answer general questions, gather nature of request and direct to specific sector
  • Confirm appointments, coordinate and communicate between clients and respective departments, summarize information and update client records
  • Demonstrate respect, incorporating cultural etiquette, being friendly and instrumental
  • Carry out day to day duties accurately and efficiently
  • Implement new procedures and stay up to date

Account Health Coach and Translator

Amazon.com, Inc.
  • Investigate metrics, scenarios and procedures and report/annotate information accordingly
  • Conduct and redirect challenging conversations when engaging with pre-suspension and post-suspension level sellers
  • Multitask providing helpful, assertive and emphatic assistance while keeping a close eye on quality assurance, productivity and timely delivery of individual tasks/projects
  • Assist and engage in verbal and written communication with sellers, department management, risk engineers and other company associates
  • Translation and proofreading tasks/projects of various kinds, mostly seller communication-related.
  • Document findings and prepare detailed reports
  • Screen and grade plans of action of sellers. Arrange and guide meetings to optimize POAs for a successful improvement strategy

Interview Advisor - Volunteer Program

MigraCode Barcelona
  • Guide and coach candidates on interview behavior, presentation and communication
  • Help building structure, focusing especially on speech and presentation
  • Work on resumes with candidates, improving structure of content, overview and highlight most relevant information
  • Proofread resumes for grammar, wording, spelling and punctuation. Educate candidates accordingly
  • Use critical thinking to break down problems and evaluate solutions

Real Estate Consultant

Engel & Völkers AG
  • Generate new leads. Manage new and existing clients.
  • Match potential clients with property owners
  • Establish contact and maintain good communication between clients and property owners
  • Organize and conduct estate viewings
  • Manage check-in/outs
  • Organize photographic appointments
  • Arrange contract signings at the office and online. Resolve any issues that may arise between both parties at any given time
  • Participate in continuous sales, educational and intercultural trainings
  • Relocation services and constant cooperation with relocation companies
  • Liaising between buyers and sellers to provide positive experiences for both parties
  • Write new listings, professionally highlighting property features to increase sales chances
  • Research commercial and residential real estate deals
  • Develop and maintain a list of available properties suited to different needs and budgets for both personal and commercial use
  • Review and execute confidential documents, contracts and disclosures
  • Establish positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions
  • Assist and educate clients looking to sell or buy on current market conditions, legal requirements, pricing, mortgages, process, location and available infrastructure. Create bespoke information folders
  • Perform evaluations and develop competitive market analysis and presentations for individual homes

Translator and Transcriber

Freelance
  • Transcribe audios of various types
  • Vocal tasks, voice-over and dubbing
  • Translate: Spanish - German / English - German / German - English
  • Interpret conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns
  • Proofread, edit and improve documents of different sizes and formats
  • Maintain message content, tone and emotion as closely as possible
  • Stay current on new expressions and cultural changes impacting language translation
  • Work flexible hours, meet deadlines and targets pro-actively and reliably

Coordination Manager

Cenit Quantum Nova SL, Student Housing Agency
  • Actively source and screen new tenants via different media
  • Write descriptions, take professional pictures, publish and continuously update listings
  • Manage and coordinate up to 48 rooms
  • Create informative welcome folders for students
  • Assist students with bureaucratic procedures
  • Sign contracts and documents with new tenants. Conduct check-in/outs
  • Translate reports, forms and contracts
  • Recruit and train new colleagues
  • Maintaining positive relations by addressing issues head-on and implementing successful corrective actions. Aiming to stay calm and solution oriented when addressing incidents, leaving participants with a satisfying impression and a great solution

Coordination Manager and Receptionist

Albatross Reisen GmbH, Holiday Agency
  • Coordinate and plan availability and occupation of mobile homes/tents
  • Represent and maintain an excellent company image
  • 24/7 customer care success through availability at the campsite reception and by the means of an emergency phone
  • Conduct check-in/outs of guests
  • Maintain order and cleanliness in and around the reception, inside guest houses and in common areas
  • Organize and perform basic maintenance tasks
  • Receive feedback positively and openly, prevent and resolve conflicts
  • Maintain professional demeanor by staying calm when addressing unhappy customers and helping them turn the impression and situation around

Recruiter and Administrator

Friendly Rentals SL, Holiday Apartments
  • Recruit new employees and oversee the recruitment process of various departments
  • Source candidates, conduct interviews, select and match positions
  • Log candidate information and maintain data bank
  • Coordinate steps and communicate information between the company, owners, agencies, clients and between different teams of the company
  • Find viable solutions for different situations such as unforeseen events, cancellations, double bookings, incidents at apartments
  • Find the ideal accommodation in accordance with customer criteria
  • Respond adequately and promptly to requests and complaints by email and phone
  • Conduct check-in/outs
  • Various translation tasks such as communications, new apartment descriptions and blog/newsletter content
  • Create templates and perform general optimization of work flows
  • Coach new employees on administrative procedures, company policies and performance standards

Education

Ph.D. - Nutrition

Vocational School For Nutrition & Home Economics
Vilshofen, Germany
07.2001

Skills

  • Getting things done - efficiently, fast and detail-oriented
  • Self-motivated and determined
  • Organization and planning competencies
  • Strong verbal and written communication skills
  • Deadline-orientated with excellent time management
  • Fast learning and pro-active
  • Great teamworker (leaning towards leadership) and optimization of work flows
  • Pronounced interpersonal and mentoring skills
  • Positive, flexible and professional attitude, also under pressure
  • Problem-solving-orientated
  • Customer account management, reliable data entry, maintenance and confidentiality
  • Interpretation and translation services
  • MS Office, Salesforce
  • Therapy training (physical and psychological)

Languages

German
English
Spanish
Italian

Timeline

Recruitment Coordinator

CBTalents Global Recruitment Deutschland GmbH

Sales Desk Receptionist

Teleperformance SE

Account Health Coach and Translator

Amazon.com, Inc.

Interview Advisor - Volunteer Program

MigraCode Barcelona

Real Estate Consultant

Engel & Völkers AG

Translator and Transcriber

Freelance

Coordination Manager

Cenit Quantum Nova SL, Student Housing Agency

Coordination Manager and Receptionist

Albatross Reisen GmbH, Holiday Agency

Recruiter and Administrator

Friendly Rentals SL, Holiday Apartments

Ph.D. - Nutrition

Vocational School For Nutrition & Home Economics
Luisa Johanna Christiane Sziborsky