Luis Mejías Navacerrada
Pozuelo de Alarcón,M
Summary
Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
27
27
years of professional experience
Work History
Regional Sales Consultant
BCD Travel
08.2017 - 06.2024
- Acquisition and management of large clients
- Analysis and monitoring of the client's travel account
- Negotiation of Commercial Proposals
- Service quality evaluation
- Negotiation with Suppliers
- Improvement proposal
- Monitoring of RFP's, RFQ's
- Support for SME unit
- Established trust with clients through transparency and clear communication during all stages of the sales process.
Partner
Green Fee Advertising Golf
01.2014 - 11.2016
- Direction and Management of daily activity
- Preparation of the Strategic Plan
- Preparation of the Commercial Plan
- Organization of Golf Events
- Negotiation with Golf Courses and Clubs
- Selection and Negotiation with suppliers
- Marketing of the services offered
Commercial Director Central Region
JOSANZ AUDIOVISUALES
03.2013 - 01.2014
- Preparation of sales plan for the central area
- Marketing of the company's services
- Monitoring the execution of the event
- Preparation and Presentation of Offers
- Negotiation with clients and suppliers
- Supervision of the assemblies carried out
Sales Manager, Madrid
GRUPO PACÍFICO
05.2010 - 10.2012
- Supervision, acquisition and maintenance of clients
- Preparation and Presentation of Offers
- Closing of commercial agreements
- Analysis and Control of profitability
- Search, analysis and negotiation with suppliers
Commercial Director Andalusia
Viajes Marsans
10.2006 - 07.2009
- Management of the Andalusian Commercial Team
- Implementation of processes and guidelines of the National Division
- Preparation of the Sales Plan
- Supervision, acquisition and maintenance of accounts
- Analysis of consumption, policy compliance, deviations and improvement proposals
Commercial Executive Corporate Area
Viajes Marsans
09.2003 - 10.2006
- Recruitment of SMEs and Large accounts
- Analysis of customer journey account and proposal for improvements
- Preparation and Negotiation of Commercial Proposals
Negotiation with Suppliers - Analysis of consumption, policy compliance, deviations and improvement proposals
- Loyalty of corporate accounts
Branchs Manager, Aluche Y Kinépolis
Viajes El Corte Inglés
11.2001 - 01.2003
- Preparation of Sales Budgets and Profitability Analysis
- Coordination of the Technical Team
- Analysis of personal needs.
- Management Control
- Negotiation with Suppliers
- Loyalty of corporate accounts and individual clients
- Incident management
Commercial Executive Corporate Area
Viajes El Corte Inglés
01.1997 - 11.2001
- Attracting SMEs and GG.CC (Corporate Accounts and MICE)
- Analysis of customer journey account and proposal for improvements
- Preparation and Negotiation of Commercial Proposals
- Negotiation with Suppliers
- Loyalty of corporate accounts
Education
No Degree - Marketing And Customer Loyalty Plan
Academia Lagasca Serrano
Madrid01.2021
No Degree - Business Travel Diplom
Iberian Travel Association
Madrid10.2018
Post-Graduate Course - International Marketing
Florida International University
Miami, Florida06.1994
Business Administration - Marketing & Business
CESMA
06.1993
Skills
- Communication Skils
- Teamwork
- Organizational capacity
- MS Office
- Commitment & professional ethics
- Empathy
- Results orientation
- Proactivity
- Customer Engagement
- Deal Closing
- Sales Presentations
- Sales Reporting
Timeline
Regional Sales Consultant
BCD Travel
08.2017 - 06.2024
Partner
Green Fee Advertising Golf
01.2014 - 11.2016
Commercial Director Central Region
JOSANZ AUDIOVISUALES
03.2013 - 01.2014
Sales Manager, Madrid
GRUPO PACÍFICO
05.2010 - 10.2012
Commercial Director Andalusia
Viajes Marsans
10.2006 - 07.2009
Commercial Executive Corporate Area
Viajes Marsans
09.2003 - 10.2006
Branchs Manager, Aluche Y Kinépolis
Viajes El Corte Inglés
11.2001 - 01.2003
Commercial Executive Corporate Area
Viajes El Corte Inglés
01.1997 - 11.2001
No Degree - Marketing And Customer Loyalty Plan
Academia Lagasca Serrano
No Degree - Business Travel Diplom
Iberian Travel Association
Post-Graduate Course - International Marketing
Florida International University
Business Administration - Marketing & Business
CESMA
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