Lucia Rojas Mesa
Costa Silencio
Summary
As a highly driven and self-motivated individual with experience of working as a catering stewardess and assistant cook onboard, I pride myself on offering an exceptional level of customer service while consistently exceeding expectations. I consider myself a valuable team member who thrives when working under pressure in a fast-paced environment. Known for my meticulous attention to detail, I have a desire to help others while delivering excellent customer relations.
Overview
16
16
years of professional experience
Work History
Catering Stewardess
DFDS
04.2024 - Current
- Completing Stewardess duties efficiently to exceed customer expectations
- Delivering an excellent level of customer service in line with company standards
- Performing to an exceptional standard and maintaining professionalism at all times
- Maximising revenue through product knowledge and professional selling techniques
Cook
Stena Line Ship Stena Vision
01.2021 - 12.2023
- Duties: Cook cold galley preparation all buffet for breakfast,
- Dinner buffet preparation.
Catering Stewardess
P&O Ferries
05.2014 - 12.2020
- Completing Stewardess duties efficiently to exceed customer expectations
- Delivering an excellent level of customer service in line with company standards
- Performing to an exceptional standard and maintaining professionalism at all times
Waitress
River Cruises
06.2014 - 07.2014
- Completing any personal requests
- Ensuring all passenger exceptional services in the restaurant
- Completing all restaurant duties to an exceptional standard
Crew Purser
Naviera Armas
08.2009 - 08.2013
- Supervising the housekeeping,and all staff
- Working onboard a cruise ship holding1500 passengers
- Ensuring all guest have the finest experience possible while onboard
- Managing administration task while maintaning the smooth running of opearations
Stewardess
Cargo company suardiaz
01.2012 - 12.2012
- Supervising the housekeeping and service
- Working onboard a cargo ship for the crew
- Ensuring all crew and officer have the finest experience possible while onboard
- Managing administration tasks while maintaining the smooth running of operations
Education
NVQ Level 2 - English
Community College
2003
NVQ Level 1 - English
Community College
2002
Certificate of High Education - Esol
Ofra Vistabella
1995
Level 2 NVQ - English
High School Community College
Camden, LondonESOL -
High School Ofra Vistabella
Skills
- Medical Examination for sea Service May to 2024-to 23-May 2025
- STCW95 Passenger ship 03-03-2024-to-03-03-2029
- STCW95 Basic Safety Training 20-04-21to20-04-2026
- STCW95 Certificate of Profienc-y in Security Awareness 27-11-2013
- Training of Security Conductions and Fire Detection in the Ship
- Bosiet With CA-EBS Opito 31-08-2022-to01-09-2026
- Food Hygiene Safety 19-05-2024
- Food Allergens Basic Training 19-05-2024
- Cook Certificate 21-07-2021
- Security Awareness 19-05-2024
- Manual Handling 22-05-2024
- First Aids 27-05-2024
Languages
Spanish
English
Italian
Portuguese
Hobbies and Interests
- Gym
- Music
Personal Information
Nationality: Spanish
Timeline
Catering Stewardess
DFDS
04.2024 - Current
Cook
Stena Line Ship Stena Vision
01.2021 - 12.2023
Waitress
River Cruises
06.2014 - 07.2014
Catering Stewardess
P&O Ferries
05.2014 - 12.2020
Stewardess
Cargo company suardiaz
01.2012 - 12.2012
Crew Purser
Naviera Armas
08.2009 - 08.2013
NVQ Level 1 - English
Community College
Certificate of High Education - Esol
Ofra Vistabella
Level 2 NVQ - English
High School Community College
ESOL -
High School Ofra Vistabella
NVQ Level 2 - English
Community College
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