Lucas Verpaalen
Málaga,MA
Summary
Hardworking Bartender, with experience in customer service and keeping a clean and well run bar. Committed to upholding my employers needs and being reliable. Customer oriented and always trying to keep customers happy and attracted. Always striving to work as a team with my colleagues to be as successful as possible.
Overview
2
2
years of professional experience
Work History
Bartender
TGI Fridays
05.2022 - 12.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
Education
High School Diploma -
Citizens High School
Fleming Island Florida03.2022
Skills
- Suggestive Selling
- Menu Memorization
- Payment Processing
- Food Running
- Beverage Preparation
- Food Service
- Organizational Ability
- Preparing Garnishes
- Group Reservations Management
- Team Training and Development
- Engaging Personality
- Fluency in Spanish and English
- Highly Reliable
- Customer Service
Accomplishments
I was offered to be the bar manager at my establishment.
Affiliations
- I play American football and go to the gym dayily
- I like to interact with people and always show respect
Languages
English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Timeline
Bartender
TGI Fridays
05.2022 - 12.2023
High School Diploma -
Citizens High School