Luca Wetzel
Tejina de Guia de Isora
Summary
Providing professional service to high-profile clients with discretion and confidentiality.
Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.
Overview
13
13
years of professional experience
Work History
Hostess
SEEN by Oliver
10.2024 - 01.2025
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Coordinated guest arrivals for smooth seating and enhanced dining experience.
- Strengthened teamwork capabilities by collaborating closely with front-of-house and back-of-house staff.
Security Guard
Magic Club
10.2024 - 01.2025
- Inspected and secured entry points to prevent unauthorized access.
- Responded to alarms and emergencies to maintain order and safety.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Concierge, Private Security
Faith Ibiza
04.2024 - 09.2024
- Provided security services for clients by monitoring surroundings and maintaining visible presence.
- Offered personal protection to clients during travel and public appearances to ensure safety.
Head of Security
Wikiwoo Ibiza
04.2023 - 10.2023
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
Security Guard
Papagayo Beach Club
06.2022 - 04.2023
- Inspected and secured entry points to prevent unauthorized access.
- Responded to alarms and emergencies to maintain order and safety.
Personal Trainer
Self-employeed
09.2021 - 08.2022
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Trained clients during strength training, cardio vascular exercise, and stretching.
Chief Entertainer
RIU
08.2018 - 09.2021
- Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
- Maintained a high level of professionalism during all interactions with clients, venues, and fellow performers.
- Collaborated with other departments in facility to promote teamwork and heighten service quality.
Entertainer
03.2017 - 08.2018
Security Guard
Fight Fabrik Bremerhaven
01.2015 - 02.2017
Lifeguard
Bädergesellschaft
08.2014 - 01.2017
Personal Trainer apprentice
Parkhaus Vitalclub
06.2012 - 07.2014
Education
High School -
Oberschule Langen
01.2015
Security License 34a -
Sicherheitsakademie Berlin
01.2015
Trainer License C + B -
ASG Berlin
01.2012
Skills
- Professional service
- Discretion
- Confidentiality
- Team management
- Security procedures
- Crowd control
- Budget management
- Access control
- Communication
- Crisis Management
- Customer Service
- Public speaking
Languages
Spanish
German
English
Dutch
Personal Information
- Date of Birth: 07/28/96
- Nationality: German
Timeline
Hostess
SEEN by Oliver
10.2024 - 01.2025
Security Guard
Magic Club
10.2024 - 01.2025
Concierge, Private Security
Faith Ibiza
04.2024 - 09.2024
Head of Security
Wikiwoo Ibiza
04.2023 - 10.2023
Security Guard
Papagayo Beach Club
06.2022 - 04.2023
Personal Trainer
Self-employeed
09.2021 - 08.2022
Chief Entertainer
RIU
08.2018 - 09.2021
Entertainer
03.2017 - 08.2018
Security Guard
Fight Fabrik Bremerhaven
01.2015 - 02.2017
Lifeguard
Bädergesellschaft
08.2014 - 01.2017
Personal Trainer apprentice
Parkhaus Vitalclub
06.2012 - 07.2014
Security License 34a -
Sicherheitsakademie Berlin
High School -
Oberschule Langen
Trainer License C + B -
ASG Berlin
Similar Profiles
ANTHONY CAMACHOANTHONY CAMACHO
1st Pressman at Oliver Inc1st Pressman at Oliver Inc
Amalesh MajiAmalesh Maji
Area Manager of Operations at Jamie’s Pizzeria by Jamie OliverArea Manager of Operations at Jamie’s Pizzeria by Jamie Oliver
David MendozaDavid Mendoza
Dishwasher at Bar OliverDishwasher at Bar Oliver
Tracey StephensTracey Stephens
Personal Assistant at Chinese American Planning CouncilPersonal Assistant at Chinese American Planning Council
Alfonso Alvarado JiménezAlfonso Alvarado Jiménez
Digital Marketing Specialist at Allana Buick & BersDigital Marketing Specialist at Allana Buick & Bers