LUCÍA LÓPEZ HINOJAL
Resumen profesional
Telecommunication Engineer with over 15 years' experience in Sales, Product Management, Business Development and Marketing. Proactive, goal-oriented, resilient and customer-focused professional, with broad experience in international and multicultural teams.
Datos destacados
17
17
years of professional experience
9
9
years of post-secondary education
Experiencia
Co- owner Dental Clinic
CLÍNICA DENTAL PEDRAZA
Madrid, Madrid
2025.02 - Actual
- Strategic and operational management of the clinic.
- Business development, partnerships, and commercial growth.
- Supervision of patient experience and service quality.
- Coordination of suppliers, marketing, and internal processes.
Global Account Manager
British Telecom
Madrid
2022.01 - 2026.03
- Deliver strong sales growth with Santander within Global Financial Services vertical.
- Actively managing senior client relationships to ensure long term profitable & growing business and strong customer satisfaction.
- Create and deliver customer contact strategy on a complex organization.
- Accountable for the customer relationships and ensure E2E customer satisfaction.
- Reports to Client Partner as a member of the Santander Global Sales Team.
- Markets are Spain and Italy and the full range of GS portfolio.
- Global commercial management for Security Solutions.
- Leader in global business communications provider. Cloud, Security Solutions, +17.000 employees
Strategic Partnership Manager
LINK Mobility
Madrid
2020.01 - 2022.01
- Contribute to strengthen LINK's position as CPaaS provider by executing the new Partner strategy, developing both existing and new partnerships.
- Support partners to become a better provider to their customers and strengthen their offer towards competitors.
- Responsible to identify exciting new partnerships, negotiate new agreements, ensure prosperity for all Partners and coordinate Marketing activities.
- European Leader in Mobile Solutions and CPaaS provider, +500 employees
Business Development Manager
EXPAL Systems
Madrid
2016.01 - 2020.01
- Development of the cooperation between EXPAL and the main stakeholders of the European Defence industry (France, Italy, Nordics, Spain) to achieve medium to long-term business goals.
- E2E Sales Project Management.
- Top achievement - Pricing Strategy Project (CRM Initiative Owner): End-to-end management of the pricing strategy tool used by Sales Force teams.
- This new CRM capability capitalizes the maximum and best commercial intelligence based on historical offers and competition in order to build the winning price for future offers, increasing the hit ratio, the accuracy and prioritizing team efforts.
- MAXAM Group, specialised in energetic materials, +6500 employees
Product Manager
RS Components
Madrid
2011.01 - 2016.01
- Management of the product range "Tools and Consumables".
- Pricing management and market insight.
- Engagement and negotiations with local suppliers.
- Sales Force and Marketing campaigns support.
- Top achievement: adding a new 3D Printer brand in ES, PT, IT, FR, and DE markets, generating 2M €/year in ES/PT and 4.5M €/year in IT.
- Global Industrial Distributor, +3200 employees
Key Account Manager
RS Components
Madrid
2009.01 - 2011.01
- Identifying new business opportunities (Portfolio and Field Sales).
- Customer loyalty management.
- Corporate accounts support (sales-target oriented).
- E-commerce strategy development.
- Global Industrial Distributor, +3200 employees
Formación
Master of Business Administration - MBA -
The PowerMBA
2020.01 - 2021.01
Program for Management Development - undefined
ESIC - Business & Marketing School
2019.01 - 2020.01
Degree in Telecommunications Engineering - Radiocommunications
Universidad de Cantabria (ETSIIT)
2001.01 - 2008.01
Enfatiza tus habilidades clave
- Responsibility and commitment
- Teamwork
- Results-oriented
- Ability to learn
- Commercial empathy
Idiomas
Spanish
Nativo
C2
English
Experto
C2
Italian
Avanzado
C1
Personalizado
- ESCP Business School, Project Management Methodology (PMM), 01/01/19
- Método Consulting, Sales and Marketing Team Management course, 01/01/13
- Scotwork, Negotiation Skills course, 01/01/12
- Lean Sig Sixma, Yellow Belt diploma, 01/01/12
Cronología
Co- owner Dental Clinic
CLÍNICA DENTAL PEDRAZA
2025.02 - Actual
Global Account Manager
British Telecom
2022.01 - 2026.03
Master of Business Administration - MBA -
The PowerMBA
2020.01 - 2021.01
Strategic Partnership Manager
LINK Mobility
2020.01 - 2022.01
Program for Management Development - undefined
ESIC - Business & Marketing School
2019.01 - 2020.01
Business Development Manager
EXPAL Systems
2016.01 - 2020.01
Product Manager
RS Components
2011.01 - 2016.01
Key Account Manager
RS Components
2009.01 - 2011.01
Degree in Telecommunications Engineering - Radiocommunications
Universidad de Cantabria (ETSIIT)
2001.01 - 2008.01