Liridona Krasniqi
Alicante
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Sima Com
01.2019 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reviewed sales and gross profit report to assess company efficiency.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
MBA - International Business Management
Roehampton University
United Kingdom01.2024
MBA - Business Administration And Management
Schiller International University
Heidelberg, Germany 06.2023
Bachelor of Arts - Management, Public Policy And English Literature
Rochester Institute of Technology
Rochester, New York05.2021
High School Diploma -
King's College Alicante
Alicante, Spain06.2017
Skills
- Task Delegation
- Employee Performance Evaluations
- Product and Service Knowledge
- Employee Scheduling
- Digital Marketing
- Social Media Platforms
- Data Analytics
- Public and Media Relations
- Customer Service
- Business Development
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Assistant Manager
Sima Com
01.2019 - 01.2022
MBA - International Business Management
Roehampton University
MBA - Business Administration And Management
Schiller International University
Bachelor of Arts - Management, Public Policy And English Literature
Rochester Institute of Technology
High School Diploma -
King's College Alicante
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