Lilian Kreska
Barcelona,B
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
6
6
years of professional experience
Work History
Sales Associate
Zoetrope Vintage
12.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managing social media accounts and creating content.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Waitress
Mani
04.2020 - 09.2022
- taking orders, preparing and serving them
- informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts
- opening / closing
- taking care of our costumers
- working in a big team
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Pottery Instructor
MadeByYou
09.2018 - 07.2020
- educating, advising and inspiring our customers about clay
- organizing table reservations, gatherings and birthdays
- burning the finished works
- serving coffee
- Developed positive relationships with students by promoting open communication channels and addressing individual needs promptly.
- Fostered a creative environment by encouraging students to experiment with various materials, tools, and glazes.
- Assisted students in refining their personal artistic styles through constructive feedback and tailored advice.
Education
art
BORG3
2020
sports
BGZ
2016
music
MVS
2012
Skills
- precise working
- self - reliant working
- good communication with people
- good knowledge of people
- able to grasp new concepts very quickly
- empathetic
- critical thinking
- multi-tasking strength
- goal-oriented
- attention to detail
Additional Information
- likes crafting, writing, drawing and painting
Languages
English
Proficient
C2
Spanish
Elementary (A2)
German
Bilingual or Proficient (C2)
crafting
I like to spend my off time with crafting. I paint, draw, write, craft with clay and tattoo.
Timeline
Sales Associate
Zoetrope Vintage
12.2022 - Current
Waitress
Mani
04.2020 - 09.2022
Pottery Instructor
MadeByYou
09.2018 - 07.2020
sports
BGZ
music
MVS
art
BORG3
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