lihi victoria pukatz
MADRID
Summary
Internationally minded and motivated student with professional experience in international client relations, fintech, financial operations, marketing, and creative industries. Having lived in Israel, Argentina, and Spain, I bring a multilingual and cross-cultural perspective, with fluency in Hebrew, English, and Spanish. I am now seeking to continue my academic journey in Israel at Reichman University, combining my international experience with a strong commitment to contributing to Israeli society. I am open to both Hebrew-language and international English-language programs.
Overview
3
3
Languages
2
2
years of professional experience
Work History
Financial Operations Assistant
Advertising Business
Madrid
03.2026 - Current
- Managed financial accounts, reconciling bank statements and monitoring cash flow to maintain accurate records.
- Produce weekly reports for each account
- Top up each Account every day to maintain the balance
- Optimized advertising campiagns to maximize account performance and revenue generation
Head of International Client Relations
Ola Holdings – Fintech and Payment Solutions Divis
01.2026 - Current
- Manage international client relations for the company’s cryptocurrency-powered payment card operations.
- Support clients with card activation, cryptocurrency top-ups, transactions, account access, and operational inquiries.
- Communicate with international clients in English, Spanish, and Hebrew.
- Resolve complex client issues in real time while maintaining professionalism and attention to detail.
- Analyze individual client needs and provide clear, tailored solutions.
- Quickly developed knowledge of cryptocurrency, digital assets, fintech systems, and payment card operations.
- Work independently and make decisions under pressure in a fast-paced international environment.
Prom comity member
Asociaciones Escuelas Lincoln
Buenos Aires, Argentina
02.2024 - 05.2025
- Worked collaboratively with a team to achieve the best outcome for seniors.
- Brought up creative ideas for prom.
- Planned and organised invites and participant registration.
- Was responsible for keeping everything organised and neat.
Volunteered at a fasion buisness
Called “TRY ME”
Buenos Aires, Argentina
05.2024 - 12.2024
- Maintained an organised calendar for team meetings and appointments.
- Supported communication efforts between production, sales, and design departments to enhance operational efficiency.
- Assisted in the organisation of mini fashion shows.
- Helped promote this business by applying my knowledge in social media and how my generation thinks.
- Suggested fashion innovative ideas
Hospital de Niños
nursing assistance
Buenos Aires, Argentina
03.2024 - 03.2024
- Assisted doctors in caring for children in the hospital.
- Managed to deal with different medical problems, even when the background stories were hard to manage.
- I had to witness disturbing events and medical issues, but still acted professionally.
- Studied the chemistry of some medicines and how they help the human body.
- Realised the difference in social classes and how the lower class has to deal with difficult situations.
- Developed a strong sense of responsibility and work ethic.
Education
high school diploma - IB diploma, Argentinian diploma, american diploma
Asociaciones escuelas Lincoln
Buenos Aires, Argentina 2021 - 2025
Skills
- International Client Relations
- Multilingual Customer Communication
- Problem-Solving
- Fintech and Cryptocurrency Operations
- Financial Account Management
- Ability to Work Under Pressure
- Cash flow management
- Independent and Self-Motivated
Languages
English
Advanced
C1
Hebrew
Proficient
C2
Spanish
Advanced
C1
Hobbies and interests
- Marketing
- Economics
- Visual arts
- Travel and intercultural experiences
- Fitness
Timeline
Financial Operations Assistant
Advertising Business
03.2026 - Current
Head of International Client Relations
Ola Holdings – Fintech and Payment Solutions Divis
01.2026 - Current
Volunteered at a fasion buisness
Called “TRY ME”
05.2024 - 12.2024
Hospital de Niños
nursing assistance
03.2024 - 03.2024
Prom comity member
Asociaciones Escuelas Lincoln
02.2024 - 05.2025
high school diploma - IB diploma, Argentinian diploma, american diploma
Asociaciones escuelas Lincoln
2021 - 2025