Lesly Salameh
Pricing And Sales Operations Consultant
Tarragona
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am a goal-oriented individual focused on delivering value and constantly seeking improvement.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
8
8
Certifications
4
4
Languages
Work History
Pricing and Sales Operations Consultant
Applus IDIADA
03.2023 - Current
- Streamlining communication between sales and other areas for more effective collaboration and results.
- Supporting the implementation of CRM systems, enabling better tracking of customer interactions and improved data analysis capabilities.
Freelance Research Assistant
Freelancer, Beirut
05.2019 - 01.2022
- Editing and proofreading written academic and professional reports
- Compiling reports on a wide range of subjects according to specific client requirements.
Trade Executive
MSC Mediterranean Shipping Company
02.2018 - 10.2021
- Significantly increased sales and customer satisfaction over a course of 6 months as a result of tailored solutions, fast response time, acquisition of new business, and recovery of 30% of old ones.
- Increased productivity by 20% by revamping and simplifying existing processes.
- Trained and guided team members to maintain high productivity and performance metrics.
Piano Teacher
Private Lessons
02.2018 - 10.2021
- Teaching students beginner to advanced piano playing using knowledge of basic to advanced theories of music
Export Booking Agent
MSC Mediterranean Shipping Company
05.2015 - 02.2018
- Calculated export freight costs and kept records of received shipments
- Increased customer satisfaction and loyalty by offering friendly and efficient service, and handling challenging situations with ease
Marketing Manager
Nassar Advertising (Startup Company)
10.2013 - 04.2015
- Cultivated a strong brand identity and developed network of related professionals to open up business opportunities
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations
Education
Master's Degree - Economics and Management
University of Granada
Granada, Spain 10.2021 -
Bachelor's Degree - Transportation and Logistics
Université Saint-Esprit De Kaslik
Kaslik, Lebanon 09.2011 - 05.2014
Skills
CRM, Microsoft Dynamics 365, Data Analytics Software Tools and Power BI, Statistical Tools, Stata, Internet Research, and Social Networking
Customer Relations
Time Management
Team Building
Training and Development
Interpersonal Skills
Adaptability and Flexibility
Certification
Certified Personal Trainer, International Sports Sciences Association (ISSA), February 2024
Volunteer Experience
September 2011 - October 2013
Held a volunteer position at The Lebanese Red Cross as an Emergency Medical Technician (EMT)
Hobbies
My hobbies include but are not limited to sports activities such as calisthenics, basketball, boxing, and hiking. They also include piano playing, reading, and travelling.
Timeline
Pricing and Sales Operations Consultant
Applus IDIADA
03.2023 - Current
Master's Degree - Economics and Management
University of Granada
10.2021 -
Freelance Research Assistant
Freelancer, Beirut
05.2019 - 01.2022
Trade Executive
MSC Mediterranean Shipping Company
02.2018 - 10.2021
Piano Teacher
Private Lessons
02.2018 - 10.2021
Export Booking Agent
MSC Mediterranean Shipping Company
05.2015 - 02.2018
Marketing Manager
Nassar Advertising (Startup Company)
10.2013 - 04.2015
Bachelor's Degree - Transportation and Logistics
Université Saint-Esprit De Kaslik
09.2011 - 05.2014