Leila Laamouri

Created a wellness centre in a beach resort.

• Managed activities related to staff training, treatment procedures, inventory management and marketing.
• Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
• Trained and supervised spa staff on best practices, sales techniques and customer service.

Designed engaging sales presentations.

• Established trust among clientele through transparency about product sourcing, pricing, and quality, leading to increased customer loyalty and long-term sales growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Presented professional image consistent with company's brand values.

• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
• Achieved top performer status consistently through dedication to meeting targets.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.