Summary
Overview
Work History
Education
Skills
Volunteer for feline aid Fuerteventura.
Languages
Timeline
Generic

Shirley Joshi

Antigua,GC

Summary

Passionate and dedicated professional with a diverse background in Chiropodist and Beauty Therapist roles, notably with Self Employed Services, and as a Surgical Services Assistant at NHSS. Excelled in delivering exceptional customer service and fostering client relationships, while enhancing operational efficiency. Skilled in critical thinking and teamwork, consistently achieving high client satisfaction and improved health outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience

Work History

Chiropodist

Self Employed Services
10.2019 - Current
  • Provided compassionate care to homebound or hotel clients through regular house calls delivering personalized attention tailored to individual circumstances.
  • Educated patients on proper foot care practices to prevent recurring issues and promote overall health.
  • Established a loyal clientele base through consistent high-quality service and personalized care.
  • Improved client satisfaction by providing customized reflexology treatments tailored to individual needs.
  • Provided exceptional customer service, responding promptly to inquiries and resolving any concerns professionally.

Beauty Therapist

Self Employed Services
08.2017 - 08.2019
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
  • Enhanced client relationships through excellent customer service and effective communication skills.

Surgical Services Assistant

NHSS
10.1995 - 05.2007

.

  • Reduced surgery time, ensuring timely setup of the operating room for each procedure.
  • Provided exceptional patient care before, during, and after surgery, promoting a positive patient experience.
  • Enhanced operating room efficiency with consistent preparation of surgical supplies and materials.
  • Supervised inventory management to maintain optimal stock levels of surgical supplies and equipment.
  • Contributed to infection control measures by adhering to strict guidelines for cleaning and decontamination processes.
  • Demonstrated excellent teamwork skills by supporting colleagues during high-stress situations in the operating room.

Education

HND -

West College Scotland
Greenock, Scotland
11.2016

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Relations
  • Problem Resolution
  • Teamwork
  • Flexible
  • Open minded
  • Friendly

Volunteer for feline aid Fuerteventura.

Maintain various feeding stations in my local area. Liase with local veterinary clinic. Transportation of sick or injured cats to vet clinic. Attend team meetings. 

Languages

German
Beginner (A1)

Timeline

Chiropodist

Self Employed Services
10.2019 - Current

Beauty Therapist

Self Employed Services
08.2017 - 08.2019

Surgical Services Assistant

NHSS
10.1995 - 05.2007

HND -

West College Scotland
Shirley Joshi