LAURA MANUELA DUBAU
VIP Flight Attendant
Marbella,Malaga
Summary
Highly motivated and results-oriented professional with a successful background in private aviation cabin service and concert cello performance.
Offering 15 years of experience and expertise in VIP private aviation industry as a certified flight attendant.
Demonstrated 6 years expertise in leading international teams and setting high standards for VIP cabin service, contributing to the growth and success of Scandinavian employers. Skilled in tailored menu planning according to one's dietary requirements, food & wine pairing, and providing exceptional inflight service on various aircraft types.
Adept at delivering outstanding outcomes through good planning, efficient problem-solving and excellent communication.
Committed to achieving excellence and exceeding expectations in every endeavour.
Seeking to leverage my skills and experience to make a significant impact in the role of VIP flight attendant.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
Work History
VIP Flight Attendant
IndustriFlyg AB
Stockholm, Sweden
05.2015 - Current
- Provide extraordinary, tailored inflight service on various aircraft types, including CL 300/604/605, GLEX, Global 6000-7500, Falcon 900/2000/7X, Gulfstream 550/650, Boeing 767, Airbus 319-320
- Skilfully plan and prepare menus, considering special requirements and diets with focus on food presentation and wine pairing.
- Ensure cabin is meticulously prepared with all necessary items, providing enriching experience for passengers while adhering to budgets.
- Assist clients with additional travel needs, offering exceptional service and anticipating their preferences.
- Efficiently plan trips, organise hotel accommodation, and arrange transportation to ensure seamless travel experiences.
- Follow company regulations and rules promoting safe environment for both passengers and crew.
VIP Flight Attendant
Comlux Aviation
Manama, Bahrain
05.2012 - 06.2017
VIP Flight Attendant
JetCapital Aviation
Lisbon, Portugal
04.2013 - 03.2015
VIP Flight Attendant
FAI Rent a Jet
Nuremberg, Germany
01.2010 - 03.2013
Cabin Crew Manager
IndustriFlyg AB
Stockholm, Sweden
06.2015 - 08.2020
- Led dynamic international team, setting high standards for service quality and attention to detail
- Developed and implemented customized service concepts based on VIP client profiles, resulting in increased client satisfaction and loyalty
- Successfully managed service attendants rostering, ensuring optimal staffing levels and efficient operations
- Recruited and trained new staff members to form and keep high-performance team
- Meticulously monitored, created and oversaw customer experience, resulting in high customer satisfaction
- Cost-effectively managed cabin crew staffing budgets.
- Drove consistent commitment to customers safety and comfort, cooperating with technical department to address cabin related issues and improve technical installations.
Aviation Safety Instructor
Industriflyg AB
Stockholm, Sweden
10.2019 - Current
- Conduct EASA and Company Standard & Emergency Operation Procedures (SOP/SEP) training for cabin and flight crew
- Ensure compliance with aviation regulations and provide comprehensive instruction on emergency procedures
- Develop and deliver engaging training sessions to enhance crew members' knowledge and skills in handling various safety and emergency scenarios
- Establish new procedures and routines suitable for company specific operations
- Assist training manager in analysing and monitoring training efficacy
Trainer in First Aid
IndustriFlyg AB
Stockholm, Sweden
02.2019 - Current
- Deliver comprehensive First Aid training to cabin and cockpit crew
- Develop training materials and curriculum to enhance participants understanding of first aid techniques specific to aviation environment
- Provide hands-on demonstrations and simulations to ensure crew members are prepared to handle medical emergencies effectively and confidently.
- Provide adult and baby training mannequins for practical demonstrations and student use.
- Encourage interactive lessons to improve first-aid understanding and engagement.
Entrepreneur
Own Artistic Company
CLUJ NAPOCA, ROMANIA
01.2007 - 12.2009
- Promote and manage concerts and artistic events
- Sourced initial funding to get business off ground.
- Performed life concerts
- Understood trends and developments in musical market.
- Attended and hosted networking events, establishing solid relationships with other business professionals.
Education
Master's degree - Cello performance
Conservatorium of Amsterdam
Amsterdam 09.2002 - 06.2007
Bachelor´s - Cello Performance
Music Academy Gheorghe Dima
Cluj Napoca, Romania 09.1996 - 06.2001
Master's - Cello Performance
Carnegie Mellon University
Pittsburg, Pensilvania 08.2001 - 05.2002
Skills
Expertise:
- Private Aviation Cabin Service
- Customer Service Excellence
- Standards Setting
- Food & Wine Pairing
- Etiquette & Cultural Awareness
- Team Leadership
- Employee Training
Skills:
- Hard-working
- Flexible
- Attention to Detail
- Problem-solving
- Confident Communicator
- Discrete
- Capable to adapt quickly to unforeseen situations
Languages
English
Proficient (C2)
Dutch
Proficient (C2)
Romanian
Proficient (C2)
French
Elementary (A2)
Spanish
Elementary (A2)
Timeline
Aviation Safety Instructor
Industriflyg AB
10.2019 - Current
Trainer in First Aid
IndustriFlyg AB
02.2019 - Current
Cabin Crew Manager
IndustriFlyg AB
06.2015 - 08.2020
VIP Flight Attendant
IndustriFlyg AB
05.2015 - Current
VIP Flight Attendant
JetCapital Aviation
04.2013 - 03.2015
VIP Flight Attendant
Comlux Aviation
05.2012 - 06.2017
VIP Flight Attendant
FAI Rent a Jet
01.2010 - 03.2013
Entrepreneur
Own Artistic Company
01.2007 - 12.2009
Master's degree - Cello performance
Conservatorium of Amsterdam
09.2002 - 06.2007
Master's - Cello Performance
Carnegie Mellon University
08.2001 - 05.2002
Bachelor´s - Cello Performance
Music Academy Gheorghe Dima
09.1996 - 06.2001
Interests
HOBBIES ,
- Exploring different Cultures and Traditions : I am a passionate traveler who enjoys immersing myself in diverse cultures, experiencing new destinations, food, history, and local traditions.
- Playing the Cello : Although I don t pursue it professionally anymore, playing the cello remains one of my biggest hobbies. It brings me joy and allows me to express my artistic side.
- Art Collection : I am an enthusiastic art collector, appreciating and acquiring artwork that resonates with me. It fuels my creativity and provides inspiration in various aspects of my life.
- Physical Fitness : I prioritize physical training and maintaining an active lifestyle. I engage in daily gym workouts and participate in outdoor activities such as running, tennis, and golf. Staying fit not only contributes to my well-being but also enhances my focus and energy in professional endeavors.
Similar Profiles
Joakim WiddasJoakim Widdas
AP/AR Accountant at Max Matthiessen AB (Agigo AB)AP/AR Accountant at Max Matthiessen AB (Agigo AB)
Surendra VelagaSurendra Velaga
Senior Consultant/Project Lead at Einride AB (Consultant From InContext AB)Senior Consultant/Project Lead at Einride AB (Consultant From InContext AB)
Dope HisonDope Hison
Warehouse Worker at Arla AB & Foodora ABWarehouse Worker at Arla AB & Foodora AB