LAURA REAL MUÑOZ
Resumen profesional
Throughout my work experience I have acquired many skills that have helped me to resolve situations of various kinds. I am punctual, reliable and work well under pressure either autonomously or as part of a team. I am trustworthy, positive with a friendly disposition and possess a good sense of humor. I am a patient person and a good listener, always willing to use my experience and skills to contribute positively to the team and the company.
Datos destacados
19
19
Años de experiencia profesional
Experiencia
SPECIAL SERVICES/PREMIUM SERVICES
PLUS ULTRA AIRLINES
MADRID , MADRID
07.2023 - Actualidad
Dedication to provide exceptional service aligns with the mission to prioritize customer satisfaction. By ensuring smooth operations and positive team interactions, I aim to enhance the overall passenger experience, strengthening arline reputation.
CHEK IN AGENT
American Airlines
MADRID , MADRID
03.2023 - 06.2023
AIRLINE DUTY MANAGER
AVIANCA AIRLINES
LONDON , LONDON HEATHROW AIRPORT
08.2018 - 08.2022
CHECK IN AGENT
LATAM AIRLINES
MADRID/LONDON, MADRID/LONDON
02.2012 - 02.2018
Formación
GCSE -
CP MIGUEL HERNANDEZ
MADRID NVQ Level 1: Dubbing academy
MADRIDNVQ Level 1: TRAVEL AND TURISM ,IATA
LONDON 10.2003 - 06.2004
NVQ Level 1: TICKETING AMADEUS , SPANAIR
Palma, PM 05.2006 -
Enfatiza tus habilidades clave
- Marketing y networking
- Punctuality
- Human resources management
- Conflict resolution
Idiomas
Español
Idioma nativo
Inglés
Experto
C2
Portugués
Básico
A2
Cronología
SPECIAL SERVICES/PREMIUM SERVICES
PLUS ULTRA AIRLINES
07.2023 - Actualidad
CHEK IN AGENT
American Airlines
03.2023 - 06.2023
AIRLINE DUTY MANAGER
AVIANCA AIRLINES
08.2018 - 08.2022
CHECK IN AGENT
LATAM AIRLINES
02.2012 - 02.2018
NVQ Level 1: TICKETING AMADEUS , SPANAIR
05.2006 -
NVQ Level 1: TRAVEL AND TURISM ,IATA
10.2003 - 06.2004
GCSE -
CP MIGUEL HERNANDEZ
NVQ Level 1: Dubbing academy
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