Overview
Work History
Education
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AccountManager

Laura Mato Gancedo

Technical Product Owner
MAdrid,Madrid

Overview

21
21

Years of professional experience

Work History

Technnical Product Owner

Panel Sistemas Informáticos
12.2021 - Current
  • Cliente: Iberia (Customer & Commercial)
  • Teams: Ancillaries & Loyalty
  • Ensuring alignment with business goals, asking about the OKRs- Objective Key Results of the Company that Business Team need to get.
  • Reviewing te initiatives with team, stakeholders & UX/UI to fix an MVP to offer value as soon as possible to the user and to test the product in production.
  • Suring that the MVP is an scalable development, monitored with metrics and reused to perform extensions of the product
  • Ensuring that the product meets the Architect Team and Cybersource Team's guidelines.
  • Analyzing metrics (KPIs) and think if it has sense to scale the product.
  • Managing backlog prioritization to get the goals
  • Managing 11 persons to develop the initiatives with a product vision, goals, and milestones for successful execution.
  • Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
  • Analyzed customer feedback to identify areas for improvement.
  • Reduced time-to-market by effectively coordinating resources, tasks, and timelines within the team.
  • Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.

QA TEST TEAM LEADER

Panel Sistemas Informáticos
03.2020 - 12.2021
  • Client: IBERIA (iberia.com Customer and Commercial)
  • Team: Ancillaries Team
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Assisted in recruitment to build team of top performers.
  • Coordinated cross-departmental meetings to streamline project execution, fostering collaborative work environment.

ATM Technical Test Manager / iTEC Systems

Indra Sistemas
09.2017 - 03.2020
  • ICAS, NATS, Lithuania, PANSA, MUAC, SESAR / INDRA
  • Company: INDRA
  • Client iTEC Systems: iCAS, NATS, Lithuania, PANSA, MUAC, SESAR
  • Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
  • Reduced defects in production with thorough regression testing and identification of root causes.
  • Collaborated with development teams to establish clear test objectives, ensuring alignment with project goals.
  • Defined testing and acceptance strategies and determined quality assurance benchmarks.
  • Designed scenarios and procedures for human testing of pre-release software products for Air Traffic Management industry.
  • Contributed to successful product launches by executing end-to-end system integration tests that validated functionality across platforms.

ATM Integration and Test Advance Engineer / iTEC Systems

Indra Sistemas
04.2016 - 09.2017
  • ICAS, NATS, Lithuania, PANSA, MUAC / INDRA
  • Company = INDRA
  • Client iTEC Systems: iCAS, NATS, Lithuania, PANSA, MUAC
  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Optimized engineering processes by implementing innovative solutions and streamlining workflow.
  • Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.

ATM Integration and Test Advance Engineer

INTEGRATION SYSTEM
10.2015 - 04.2016
  • Tasks and responsibilities
  • Integration systems responsible and test advance engineer for performing tasks related to Air Traffic Management Software developed by INDRA
  • Tasks:
  • Launching automatic tests to check stops and starts of the system with and without retention of Flight Plans and retention of Semi-dynamic Data of the system
  • Analyzing the results of the automatic tests: logs analyzing, report generation, graphic to compare the evolution
  • Control of the traceability between requirements vs
  • Tests and traceability test vs
  • Anomalies
  • Designing a plan with new ways of communication between teams to get starting the tests as soon as possible
  • Actualizing reports and generating new reports with the statistics and data of the result of the tests (xml, Excel)
  • Performing demonstrations to future clients (PANSA and Lithuania) to show the iTEC SW functionality and all the technical concepts
  • Auditory meetings about the Test Documentation (procedures, traceability between requirements vs
  • Test and test vs
  • Anomalies)
  • Programming tools (scripting) needed to execute the system and integration tests
  • Programming scripts to automate the process to the installation, to automate the process to generate the data (adaptations) and to automate some system and integration tests
  • Reviewing and check the logs generated by the system (xml, Excel)
  • Knowledge of the connections, machines, Operative System (O.S.) installed, communications between the machines to assure the right functioning of each machine
  • Generating environments to the endurance and performance tests
  • Installing, configuring and starting of each one of the subsystems that performed each System, solving the problems related to the installation to the SW starts correctly and reporting the incidents or anomalies related to the installation of these systems
  • Generating, actualizing and maintaining the data needed to execute the system and integration tests
  • This data are saving in a DDBB (adaptations), / NATS / INDRA
  • Company
  • INDRA
  • Client
  • NATS
  • Position/s
  • Integration System Responsible (ATM)
  • Tasks and responsibilities
  • Integration systems responsible for performing tasks related to Air Traffic Management Software developed by INDRA
  • Tasks:
  • Creation of static and dynamic views in ClearCase and management (implement the rules needed) to each SW developer due his/her role
  • Compiling the build version to generate the formal Release and Adaptation to be tested and to be deployed in the client
  • Checking the merges performed between some branches and trying to solve it (sometimes with the developers help)
  • Controlling and monitoring of each version of each package generated by a Anomaly implementation to solve it
  • Check the list of the anomalies included in each build generated
  • Launching automatic tests to check stops and starts of the system with and without retention of Flight Plans and retention of Semi-dynamic Data of the system
  • Analyzing the results of the automatic tests: logs analyzing, report generation, graphic to compare the evolution
  • Helping to improve the automatizationSW team responsible to generate a framework to execute the automatic tests
  • Installing, configuring and starting of each one of the subsystems that performed each System, solving the problems related to the installation to the SW starts correctly and reporting the incidents or anomalies related to the installation of these systems
  • Generating, actualizing and maintaining the data needed to execute the system and integration tests
  • This data are saving in a DDBB (adaptations)
  • Programming tools (scripting) needed to execute the system and integration tests
  • Programming scripts to automate the process to the installation, to automate the process to generate the data (adaptations) and to automate some system and integration tests
  • Reviewing and check the logs generated by the system (xml, Excel)
  • Knowledge of the connections, machines, Operative System (O.S.) installed, communications between the machines to assure the right functioning of each machine
  • Generating environments to the endurance and performance tests
  • Actualizing reports and generating new reports with the statistics and data of the result of the tests (xml, Excel).

ATM Technical Test Manager

INTEGRATION
06.2011 - 10.2015
  • Tasks and responsibilities
  • ATM Technical Test Manager for performing tasks related to Air Traffic Management Software developed by INDRA
  • Tasks:
  • Introducing the new Agile Methodology in ATM Technical Test groups: Kanban boards are used to manage the issues to perform, blocked, during testing, finished,..
  • And the dependencies with other issues related to other teams (SW, Analysts, etc)
  • Introducing the Agile meetings (dailys, retros, etc) in the Technical Test Team
  • Getting the better results (100% PASSED) in a formal test FAT (Final Acceptance Test) with the NATS controllers as witnesses in the ACM project for NATS client
  • Leading a team of three members (two new workers in ATM)
  • Being in communication with the other teams (sw, analyst, safety, etc) to get the information needed to perform our tasks
  • Being in the same line with the Project Manager of each Project (road map, project, etc)
  • Control the test results and the metrics
  • Control the anomalies and the priority and severity of each one
  • Deciding with the test team the execution of the tasks
  • Analyzing the results of the automatic tests: logs analyzing, report generation, graphic to compare the evolution
  • Control of the traceability between requirements vs
  • Tests and traceability test vs
  • Anomalies
  • Designing a plan with new ways of communication between teams to get starting the tests as soon as possible
  • Actualizing reports and generating new reports with the statistics and data of the result of the tests (xml, Excel)
  • Performing demonstrations to future clients (PANSA and Lithuania) to show the iTEC SW functionality and all the technical concepts
  • Auditory meetings about the Test Documentation (procedures, traceability between requirements vs
  • Test and test vs
  • Anomalies)
  • Launching automatic tests to check stops and starts of the system with and without retention of Flight Plans and retention of Semi-dynamic Data of the system
  • Programming tools (scripting) needed to execute the system and integration tests
  • Programming scripts to automate the process to the installation, to automate the process to generate the data (adaptations) and to automate some system and integration tests
  • Reviewing and check the logs generated by the system (xml, Excel)
  • Knowledge of the connections, machines, Operative System (O.S.) installed, communications between the machines to assure the right functioning of each machine
  • Generating environments to the endurance and performance tests
  • Installing, configuring and starting of each one of the subsystems that performed each System, solving the problems related to the installation to the SW starts correctly and reporting the incidents or anomalies related to the installation of these systems
  • Generating, actualizing and maintaining the data needed to execute the system and integration tests
  • This data are saving in a DDBB (adaptations), SYSTEM RESPONSIBLE (ATM) / EUROCONTROL (Maastricht – MUAC/SESAR) / INDRA
  • Company
  • INDRA
  • Client
  • EuroControl (Maastricht - MUAC/SESAR)
  • Position/s
  • Integration System Responsible (ATM)
  • Tasks and responsibilities
  • Integration systems responsible performing tasks related to Air Traffic Management Software developed by INDRA, for the following MUAC and SESAR projects: N-FDPS of Maastricht, TMS of Maastricht, I4d, KLu and IOP (IOP-A and IOP-G) of EuroControl (Maastricht)
  • Tasks:
  • Installing, configuring and starting of each one of the subsystems that performed each System, solving the problems related to the installation to the SW starts correctly and reporting the incidents or anomalies related to the installation of these systems
  • Generating, actualizing and maintaining the data needed to execute the system and integration tests
  • This data are saving in a DDBB (adaptations)
  • Programming tools (scripting) needed to execute the system and integration tests
  • Programming scripts to automate the process to the installation, to automate the process to generate the data (adaptations) and to automate some system and integration tests
  • Reviewing and check the logs generated by the system (xml, Excel)
  • Knowledge of the connections, machines, Operative System (O.S.) installed, communications between the machines to assure the right functioning of each machine
  • Generating environments to the endurance and performance tests
  • Actualizing reports and generating new reports with the statistics and data of the result of the tests (xml, Excel)
  • Get that the different problems between the different groups (testers, programmers, etc), were solved with a common objective.

Test Engineer

Polar Consultores
03.2009 - 06.2011
  • Performing tasks in an environment of Validation & Verification related to Air Traffic Management Software developed by INDRA, for the following projects: N-FDPS of Maastricht, TMS of Maastricht, I4d and KLu of EuroControl (Maastricht)
  • Tasks:
  • Designing of test procedures and analyzing the SW requirements
  • Generating of documentation (System Segment Specification and Software Requirement Specifications of each Subsystem that performed the SystemControl of Air Traffic Management)
  • Writing, analyzing, updating and reviewing the Test Procedures with the iTestMan SW
  • Executing the “dry-run” test, FAT (Final Acceptance Test) and SAT (Site Acceptance Test at Eurocontrol, Maastricht) with the traffic controllers and system engineers as witnesses
  • Analyzing the results of the test executions of the Test Procedures
  • Generating reports about system time responses, number of updates, hardware monitoring, etc
  • Generating, actualizing and maintaining the data needed to execute the system and integration tests
  • This data are saved in a DDBB (adaptations)
  • Programming tools (scripting) needed to execute the system tests
  • Programming scripts to automate the process to generate the data (adaptations) and to automate some system tests
  • Reviewing and checking the logs generated by the system to generate Endurance Reports or to test some system requirements (xml, Excel)
  • Knowledge of the connections, machines, Operative System (O.S.) installed, communications between the machines to assure the right functioning of each machine and the global system
  • Using tools as ethereal to capture and analyze the real traffic of messages between the machines
  • Generating environments to the endurance and performance tests (xml, Excel)
  • Actualizing reports and generating new reports with the statistics and data of the result of the tests.

Technical Support

Colegio De Registradores
05.2010 - 06.2010
  • Performing tasks in an environment of Support to “Colegio de Registradores” SWs (project: Ágora)
  • Tasks:
  • Specific support for all employees of all Departments of each Spanish Register
  • To use Ágora SW (a Web SW of “Colegio de Registradores”) to implement all the actions that all the workers in each Register need: administrative, secretary, Recorder, Writer, etc…..

Trainer

Software Testing, Polar Consultores
08.2009 - 09.2009
  • Performing tasks in an environment of Training related to “Colegio de Registradores” SWs (project: Ágora)
  • Tasks:
  • Specific training for all employees of all Departments of each Spanish Register
  • To use Ágora SW (a Web SW of “Colegio de Registradores”) to implement all the actions that all the workers in each Register need: administrative, secretary, Recorder, Writer, etc…..

TEST ENGINEER

Metro de Madrid
03.2007 - 06.2009
  • Tasks and responsibilities, performing tasks in an environment of Validation & Verification related to Metro de Madrid SWs (projects: Morea, SIMMM, Moval,….)
  • Tasks:
  • Create planifications (PROJECT SW) and specific Test Methodologies to Metro de Madrid (based on Metrica3)
  • Design test procedures and analyze requirements
  • Generate documentation (Documents of Requirements, Test Procedures, Matrix of Requirements vs
  • Test), using Quality Center, HP Software
  • Write, analyze, update and review the Test Procedures, using Quality Center, HP Software
  • Automate some tests, using Quick Test Professional, HP Software
  • Execute the test Plans
  • Analyze the results of the test executions of the Test Procedures
  • Generate, actualize and maintain the data needed to execute the system and integration tests
  • These data are saved in a DDBB (adaptations)
  • Review and check the logs generated by the system to generate Reports (xml, Excel)
  • Knowledge of the connections, machines, Operative System (O.S.) installed, communications between the machines to assure the right functioning of each machine
  • Actualizing reports and generating new reports with the statistics and data of the result of the tests
  • Test engineer, performing tasks in an environment of Validation & Verification related to Orange SW (project: GIROS)
  • Tasks:
  • Design test procedures and analyze requirements
  • Generate documentation (Documents of Requirements, Test Procedures, Matrix of Requirements vs
  • Test), using Quality Center, HP Software
  • Write, analyze, update and review the Test Procedures, using Quality Center, HP Software
  • Automate some tests, using Quick Test Professional, HP Software
  • Execute the test Plans
  • Analyze the results of the test executions of the Test Procedures
  • Test engineer, performing tasks in an environment of Generation & Publication Reports, related to Telefónica SWs (project: Svari)
  • Tasks:
  • Review of the automatic generation of xmls (Excel)
  • Generation of Reports with Business Object SW
  • Management of the bugs with the Telefónica technical equipment., performing tasks in an environment of Validation & Verification related to AENA SWs of Operations of Spanish Airports (projects: Scena, Conoper, e-Sia, PCP, etc,….)
  • Tasks:
  • Design test procedures and analyze requirements, using Test Director (HP SW), Silk Central and Remedy
  • Generate documentation (Documents of Requirements, Test Procedures, Matrix of Requirements vs
  • Test), using Test Director, HP Software
  • Write, analyze, update and review the Test Procedures, using Test Procedures, HP Software
  • Execute the test Plans with the client (AENA)
  • Analyze the results of the test executions of the Test Procedures
  • Trainer, performing tasks in an environment of Training related to AENA SWs of Operations of Spanish Airports (project: Scena)
  • Tasks:
  • Specific training for the “Operations Department” personal in the Airports of (BCN-Barcelona, BIO-Bilbao and PMI-Palma de Mallorca), to use the Scena SW (a Real Time Web SW of AENA to managed the STANDs of the Aeroplanes, to manage the data on REAL TIME of the departure and landed of each aeroplane, and the data of passengers, size, weight, etc)
  • Technical Support, performing tasks in an environment of Support related to AENA SWs of Operations of Spanish Airports (project: Scena)
  • Tasks:
  • Specific support for the “Operations Department” workers in the Airports of Spain during the implantation of the new SW (in the Airports) and during the Warranty phase.

QA TEST TEAM LEADER, Test Team Leader

Nationality
01.1981 - 06.2008
  • Spanish
  • Driving license
  • Yes (type B), Tasks and responsibilities
  • QA, , performing tasks related to iberia.com and APP Iberia developed by Customer and Commercial of Iberia IT
  • Task & responsabilities:
  • Leading the Ancillaries Test Team group to test the different 3 flows (Booking, Check-in and Manage My Booking) with different characteristics (login, anonymous, on business) with different payment methods, navigators, resolutions, … to test the different Ancillaries selection (seats, bags, special equipments, insurance, bag on board, special meals, flexibility on demand, etc)
  • These tests are executed to test the functionality (angular is used to develop the interface) and the services (java is used to develop the services)
  • Leading the meetings (dailys, QA retros, etc) in the Ancillaries Test Team
  • Deciding with the test team the implementation/execution of the Jira issues that are in “Ready for QA” state
  • Being in communication with the other teams (sw, analyst,etc) to get the information needed to perform our tasks and trying to solve the stoppers of our test executions
  • Being in the same line with the Project Owners of Iberia to know the needed information to know the scope of each development (road map, MVPs, etc)
  • Leading the initiative of using TestLink repository to manage the Test Procedures, control the results, and know the real state of the system with the reports generated
  • Firstly TestLink has been used as test repository (but not integrated with Jira), and now X-ray integrated with Jira is used
  • Control the test results and the metrics
  • Control the bugs and the priority and severity of each one
  • Control of the traceability between requirements vs
  • Tests and traceability test vs
  • Anomalies
  • Control the state of the histories, tasks, subtasks, bugs that are uploaded to the Production Environment for each Release
  • Leading the initiative of creating and executing automatic Tests
  • The first automatic tests have been implemented with SoapUI tool, and now Selenium is used to create new Automatic Tests
  • Analyzing the results of the automatic tests: logs analyzing, report generation, graphic to compare the evolution
  • Sharing with Architecture Team the new improvements that I have introduced in iberia.com test teams to manage the tests, requirements and bugs and to perform the automatization of a group of general tests
  • Executing Smoke Test in Production Environment later a new Release is uploaded
  • Monitoring the logs (Kibana and Splunk tools) before to upload each release
  • Leading the initiative of creating and executing the Sanity Test to be sure each week that the new developments have not broken other things
  • Leading the initiative of a weekly QA chapter to share initiatives and to get agreements due to follow the same methodology based in ISTQB principles
  • In this chapter it is shared the information with the other QA Teams that perform the Customer and Commercial Platform to generate new developments for iberia.com web and APP (iOS and Android) Iberia
  • Writing documentation about the different flows to be shared with all the members of the team - Leading tne analysis, designing the tests and performing the execution of a different test suites to test the migration of the iberia.com SW to the CLOUD (Amazon Web Service)
  • The implementation of this particular tests to be executed in a DevSecOps model.

TEST ENGINEER, TRAINER and TECHNICAL SUPPORT

AVANZIT
03.2006 - 03.2007
  • Client: Aena (old Enaire)
  • Tasks and responsibilities
  • Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
  • Tracked test reports and failures determined by root cause data trends.
  • Optimized regression testing efforts through continuous improvement of test cases and methodologies.
  • Contributed to cross-functional teams, ensuring timely delivery of high-quality products.

TRAINER and TECHNICAL SUPPORT

COLEGIO DE REGISTRADORES / HITEC
12.2004 - 03.2006
  • Company
  • HITEC

Education

Digital Product Management

THIGA ACADEMY
Madrid, Spain
02-2024

Certified SAFe 6 Particioner
Scaled Agile
05-2023

Veracode - Cybersecurity sw

PANEL
07.2021

Cucumber & TDD -

IBERIA
09.2020

ISTQB Advanced Level Certification -

Udemy
03.2018

Gestión de Equipos -

Udemy
02.2017

Técnicas básicas de desarrollo II -

INDRA

Metodologías Agile - Testlink, Jira

INDRA
05.2016

Programación Avanzada de la Shell -

INDRA
03.2015

Programación Básica de la Shell -

Polar Consultores
10.2014

ISTQB Foundation Level Certification -

International Software Quality Institute
06.2011

Computer Engineer - Management speciality

UPM (Universidad Politécnica de Madrid)
01.2006

Higher Education Certificate (HNC) - Sistemas de Telecomunicaciones e Informáticos

IES Moratalaz
01.2005

Skills

  • Great communication with business and with the IT Team (all the roles)
  • Teamwork
  • Agile
  • Planing and coordination
  • Creative problem-solving
  • Public speaking
  • New Hire Training
  • Get focus
  • Proactive
  • Energy
  • Stakeholder relationship management
  • Feature Prioritization
  • Business Needs Analysis
  • Data Analytics

Personal Information

  • Date of Birth: 06/08/81
  • Nationality: Spanish
  • Driving License: Yes (type B)

Languages

Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
gallego
Upper intermediate (B2)

Timeline

Technnical Product Owner

Panel Sistemas Informáticos
12.2021 - Current

QA TEST TEAM LEADER

Panel Sistemas Informáticos
03.2020 - 12.2021

ATM Technical Test Manager / iTEC Systems

Indra Sistemas
09.2017 - 03.2020

ATM Integration and Test Advance Engineer / iTEC Systems

Indra Sistemas
04.2016 - 09.2017

ATM Integration and Test Advance Engineer

INTEGRATION SYSTEM
10.2015 - 04.2016

ATM Technical Test Manager

INTEGRATION
06.2011 - 10.2015

Technical Support

Colegio De Registradores
05.2010 - 06.2010

Trainer

Software Testing, Polar Consultores
08.2009 - 09.2009

Test Engineer

Polar Consultores
03.2009 - 06.2011

TEST ENGINEER

Metro de Madrid
03.2007 - 06.2009

TEST ENGINEER, TRAINER and TECHNICAL SUPPORT

AVANZIT
03.2006 - 03.2007

TRAINER and TECHNICAL SUPPORT

COLEGIO DE REGISTRADORES / HITEC
12.2004 - 03.2006

QA TEST TEAM LEADER, Test Team Leader

Nationality
01.1981 - 06.2008

Cucumber & TDD -

IBERIA

Gestión de Equipos -

Udemy

Metodologías Agile - Testlink, Jira

INDRA

Programación Avanzada de la Shell -

INDRA

Programación Básica de la Shell -

Polar Consultores

ISTQB Foundation Level Certification -

International Software Quality Institute

Computer Engineer - Management speciality

UPM (Universidad Politécnica de Madrid)

Higher Education Certificate (HNC) - Sistemas de Telecomunicaciones e Informáticos

IES Moratalaz

Digital Product Management

THIGA ACADEMY

Certified SAFe 6 Particioner

Veracode - Cybersecurity sw

PANEL

ISTQB Advanced Level Certification -

Udemy

Técnicas básicas de desarrollo II -

INDRA

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