Resumen profesional
Datos destacados
Experiencia
Formación
Enfatiza tus habilidades clave
Cronología
Generic

Laura Mateos

Resumen profesional

Experienced office administrator with 5 years of practical experience. Ability to worrk under pressure. I am quick learner who can absorb current ideas and can communicate clearly and effectively with work colleagues. Eager to expand knowledge in new areas to better cater needs of staff and management.

Datos destacados

9
9
years of professional experience
2017
2017
years of post-secondary education

Experiencia

Insurer support services representative

Great American Europ
Bristol
07.2022 - 10.2025
  • Handling claims from initial assessment to resolution
  • Building and maintaining relationships with clients, organizing meetings
  • Provided technical support and troubleshooting assistance to customers

Receptionist

OYO Hotel THE REGENCY UK
Bristol
02.2021 - 02.2022
  • Welcomed guests and clients in friendly.
  • Answered incoming calls within allotted timeframes.
  • Filed and maintained invoices, customer records and other.

Sales Assistant

Primark
Bristol
12.2019 - 02.2021
  • Provided helpful, attentive sales support and service to generate positive customer feedback
  • Replenished items and organised displays to keep stock looking professional.
  • Collaborated with team members to achieve target results.

Administrative Assistant

A business DC
Madrid
02.2017 - 12.2019
  • Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
  • Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.
  • Prepared contract drafts, purchase orders, and business correspondence for team

Formación

Bachelor of Business Administration -

Complutense de Madrid University

Enfatiza tus habilidades clave

  • Administrative skills
  • Communication skills
  • Business operations understanding
  • Word
  • Excel
  • Organisation and efficiency
  • Proactive problem-solving
  • Experience training and managing staff

Cronología

Insurer support services representative

Great American Europ
07.2022 - 10.2025

Receptionist

OYO Hotel THE REGENCY UK
02.2021 - 02.2022

Sales Assistant

Primark
12.2019 - 02.2021

Administrative Assistant

A business DC
02.2017 - 12.2019

Bachelor of Business Administration -

Complutense de Madrid University
Laura Mateos