LAURA CELI

• Plan and book customized travel experiences including flights, hotels, tours, and transfers. Provide expert destination advice, manage client budgets, and secure exclusive perks. Proactively build a client base through networking and referrals, while maintaining long-term relationships through personalized service and ongoing support to ensure seamless, memorable journeys.

• Offer daily instruction to Pilates clients at different skill levels. Help clients obtain optimal balance and muscle strength. Manage client files for each class.

Solicit and book social, educational, religious and fraternal group business for the hotel while maintaining business of current clients. Skilled in prospecting, contract negotiation, and managing group accounts to maximize revenue and occupancy.

• Solicit and book new events business for the hotel while maintaining business of current clients. Handle all aspects of planning events and oversee on the day of. Plan and manage all events held by groups staying in the hotel.

• Manage daily operations of TRES restaurant. Ensure all guests received five star service. Other duties included: opening and closing the restaurant, training new employees, run staff meetings, employee schedule.

• Manage the hotels 24 hour room service department. Oversee all aspects of operation. Work with catering and front desk to set up hospitality suites and guest amenities.